Quotation Specialist

Quotation Specialist

We are looking for a detail-oriented Quotation Specialist to support customer pricing requests and help drive responsive, accurate service in Bethlehem, Pennsylvania. This role works closely with customers, suppliers, technicians, and sales partners to prepare complete quotations, validate request details, and keep opportunities moving efficiently through the sales cycle. The ideal candidate brings strong organizational skills, sound analytical judgment, and the ability to manage multiple priorities while maintaining a high standard of accuracy.

Responsibilities:

• Prepare and issue customer quotations with careful attention to accuracy, completeness, and turnaround expectations.
• Evaluate incoming quote requests, confirm required specifications, and follow up to gather any missing details needed to produce a reliable proposal.
• Coordinate with suppliers and internal technical teams to secure current pricing, lead times, and information for nonstandard or special-order items.
• Maintain accurate pricing data for requested products and services so customers and internal teams receive current and dependable information.
• Partner with sales staff to assess opportunities, support qualification efforts, and help advance viable business through the pipeline.
• Record opportunity activity, status updates, and forecast information in company systems to support monthly and annual sales planning.
• Assemble thorough and verified order-entry documentation for service administration teams to enable smooth downstream processing.
• Respond to customer questions and concerns promptly while building productive working relationships with clients, vendors, and internal stakeholders.
• Assist with administrative support activities such as data entry, reporting, customer onboarding, and participation in departmental meetings.
• Recommend and support process improvements that strengthen efficiency, consistency, and overall quote management performance.