Caseworker 2 (MH) Administrative Case Manager - Adults

Caseworker 2 – Mental Health Administrative Case Manager – Adults

The Caseworker 2 – Mental Health Administrative Case Manager – Adults position is a full-time professional case management position responsible for the provision of a full range of social services to individuals in need of assessment and/or services. This position reports directly to the County Casework Supervisor for case management. This position does not exercise supervision over other employees.

Essential duties of the position include conducting intake interviews, reviewing referral material and available medical and/or psychiatric records concerning an individual's physical and/or mental condition, social and/or economic status, attitudes, and personality traits. Determines financial eligibility by conducting a sliding scale fee liability. Upon completion of an intake, makes referrals to a selected provider for outpatient treatment and sets up the initial clinic appointment.

Authorizes funding for initial intake. Completes provisional treatment plan to outline needs of individual and services to be accessed. Reviews the case several months later to determine if the individual continues to require funding. Assists individuals in accessing community services in areas of employment, shelter, medical benefits, and financial assistance to maintain overall well-being, including physical and mental health evaluation and treatment, education, vocational training, and socialization.

Includes advocacy to state and Federal agencies with regard to medical assistance applications and social security benefits. Also includes the use of non-traditional resources (e.g., education, recreation, housing, physical health, etc.) to provide support. Maintains ongoing records of each individual's progress and arranges for services related to the Mental Health service plan, which includes ongoing documentation of notes electronically via a computer database set up to reflect the same design as a paper chart.

Maintains daily documentation of contact notes to record Caseworker daily activity. Electronic Mental Health files created and maintained so an electronic record of forms such as clinical assessments, liabilities authorizations, and discharges exists. Caseworkers scan medical records, financial information, and other pertinent documents as needed, to maintain the electronic record. Participates in regular service/treatment planning and review activities that may include attendance at inter-agency and/or intra-agency meetings for the purpose of developing, monitoring, and updating individual service/treatment plans.

Documentation is entered electronically for review by a supervisor. Updates sliding-fee-scale liabilities annually, or more frequently, as dictated by changes in client income, insurance, marital status, and/or number of family dependents. Ensures that initial authorizations for services performed by contracted providers are completed on a timely basis and that routine re-authorizations are kept current. Responsible for reviewing, assessing, and referring individuals to targeted case management providers or peer services as appropriate, based on clinical need.

Maintains an internal wait list for Intensive Case Management (ICM) services as needed. Completes a thorough assessment and determines if other services are needed. Facilitates referrals to other programs as needed. Meets with targeted case management and peer service providers for regular service reviews. Responsible for referring individuals to site-based and mobile psychiatric rehabilitation providers. Performs occasional home visits when required by need of clients.

Provides life management services for consumers when, due to their disability, they require this service. Makes referrals in-house to other Mental Health workers who oversee other program types such as longer-term residential services, employment program referrals, or other appropriate programs. Determines if other level of care services are needed, such as specific targeted case management or treatment (e.g., Assertive Community Treatment (ACT), aging services, medical services, older adult outreach, and…