Director Quality Engineering - Digital Products

Position Summary

As a Director of Quality Engineering – Digital Products, you will lead and oversee all quality engineering efforts across multiple systems and cross‑functional digital product initiatives. You will manage and develop a high‑performing team of testers and engineers, ensuring the delivery of innovative, reliable, and scalable SaaS solutions while optimizing existing applications that support Penske’s lines of business.

You will act as a strategic partner to Product Managers, Software Engineers, Designers, and Infrastructure teams, guiding testing strategy, practices, and architecture to ensure products meet business and user needs. Using your expertise in software quality and testing, you will influence organizational standards, drive process improvements, and ensure quality is embedded throughout the SVPG Product Operating Model—from discovery and framing to development and release.

This position is based out of our corporate offices in Reading, PA. This is an office‑first position, at least 4 days in office.

• Provide day‑to‑day leadership, mentorship, and development for a global team of quality engineers, including onshore and offshore resources.
• Establish and oversee testing priorities, schedules, and processes to ensure seamless product delivery and high‑quality releases.
• Lead hiring, performance management, and career development for team members, fostering collaboration, engagement, and continuous improvement.
• Partner with Product Managers, Business Analysts, and Engineering leadership to translate requirements into comprehensive test strategies and plans.
• Define and enforce testing standards and best practices across all digital products, ensuring consistent and reusable testing approaches across systems.
• Lead testing efforts across multiple products and platforms, including functional, integration, regression, performance, UI, API, and device testing.
• Participate in test architecture and design discussions, influencing decisions to ensure scalability, maintainability, and reliability of test solutions.
• Implement metrics and analytics to measure testing effectiveness, identify process improvements, and drive continuous improvement initiatives.
• Collaborate with cross‑functional teams to triage and resolve production issues, ensuring prompt remediation and knowledge sharing.
• Stay abreast of emerging quality engineering tools, methodologies, and technologies, recommending and implementing enhancements to keep Penske competitive.

• Bachelor’s Degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience.
• 10+ years of experience in functional, integration, and automated testing for enterprise or SaaS products. Performance testing knowledge is a plus.
• 3+ years managing or supervising small‑to‑medium‑sized QA teams in a complex, fast‑paced environment.
• ISTQB Certification, Six Sigma Green Belt, and Lean Process Improvement experience preferred.
• Advanced knowledge of software quality engineering practices, testing methodologies, and software development life cycles, including Agile and Dev Ops.
• Strong experience with testing tools such as Selenium, Cucumber, Karate, Load Runner, and JMeter.
• Hands‑on knowledge of modern technology stacks:
  Java, RESTful APIs, Angular, React, HTML/CSS, SQL, Oracle, SQL Server, DB2, XML.
• Advanced understanding of DB, UI, API, and device testing methodologies.
• Ability to strategically plan, estimate, and lead large and complex testing projects.
• Strong analytical and critical thinking skills, with the ability to align testing approaches to system and product architecture.
• Exceptional interpersonal, decision‑making, and communication skills to influence stakeholders across product, engineering, and operations teams.
• Demonstrated initiative in identifying, resolving, and preventing issues, while promoting quality‑driven development.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include…