Systems Engineer

Overview

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team. We understand that connectivity isn’t just a luxury anymore – it’s a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you’ll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected.

We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

Job Summary

We are looking for a Systems Engineer I to join our dynamic engineering team. In this role, you will be responsible for integrating systems for broadband devices while designing, implementing, and maintaining a robust infrastructure. The ideal candidate will have expertise in system administration, network architecture, automation, and troubleshooting complex technical issues. You will work closely with cross-functional teams to optimize and enhance system performance, ensuring seamless integration and reliability for cutting-edge broadband technologies.

• Maintain systems, including servers, networking components, and cloud infrastructure.
• Monitor deployment and management of system operations using scripting languages (e.g., Python, Power Shell, Bash).
• Monitor system performance, ensuring high availability and security.
• Troubleshoot hardware, software, and network issues, implementing effective solutions.
• Collaborate with development and security teams to support Dev Ops and cybersecurity initiatives.
• Collaborate in the planning and execution of disaster recovery strategies.
• Create and maintain up-to-date documentation of network topologies.
• Maintain up-to-date documentation of network topologies, including traffic flow and interconnectivity.
• Create detailed troubleshooting guides for device and network failures.
• Create change management & deployment logs to track system updates and upgrades to ensure stability.
• Write clear and concise workflow documents, emails, presentations, and thought leadership materials.
• Stay current with new technologies, certifications, and knowledge sharing.
• Proactively share knowledge, mentor junior engineers, and maintain accountability for team performance and production availability.

• Education:
  
  Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Master’s degree is a plus.
• Experience:
  
  2-3 years of experience in systems engineering or administration.
• Proficiency in Windows, Linux, or both operating systems.
• Understanding of embedded systems like RDK-B within Routers, Modems and other relevant CPE devices.
• Basic understanding of cloud platforms (AWS, Azure, or Google Cloud).
• Good understanding of networking principles (TCP/IP, DNS, VPNs, firewalls).
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.

• Familiarity with monitoring tools (Tableau, Grafana, Splunk).
• Knowledge of Grafana, Splunk, Tableau and similar monitoring platforms to ensure proactive network and system health monitoring, logging, and alerting.
• Wi-Fi Technologies:
  Expertise in Wi-Fi standards (802.11 a/b/g/n/ac/ax), troubleshooting Wi-Fi performance (signal strength, interference, capacity), and optimizing Wi-Fi network architecture for service provider environments.
• Understanding of TR-069 and TR-181 communications.
• Basic knowledge of DOCSIS 3.1 cable modem and PON fiber technology.
• Proficiency in administering and troubleshooting Linux-based systems (Ubuntu, CentOS, Red Hat) in service provider environments with a focus on high-availability, system scalability, and fault tolerance.
• Experience in system hardening, security configurations, and managing system resources (CPU, memory, storage) in a multi-user environment.
• Scripting skills in Python, Bash, or Perl to automate…