Test Analyst - OSS​/BSS

Base Pay Range

$77,112.00 - $ / year

Are you looking to optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected.

We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

• Develop and maintain comprehensive test strategies, test plans, and test cases.
• Perform functional, regression, integration and performance testing.
• Apply automation frameworks to drive efficiency and repeatability in testing processes.
• Validate data integrity and process workflows across OSS/BSS systems (e.g., provisioning, billing, order management, CRM).
• Test planning and strategizing to understand cross synergies to map requirements/use cases to test case scenarios.
• Implement and support automated testing tools and pipelines (CI/CD).
• Identify opportunities to reduce manual effort and accelerate system validation.
• Champion best practices for test-driven development (TDD) and behavior-driven development (BDD).
• Collaborate closely with development teams, QA lab, and cross-functional test teams to ensure smooth testing on releases/products.
• Provide input into system stability initiatives and process re-engineering.

• Bachelor’s degree in computer science, engineering, information technology or related fields.
• Minimum 3‑5 years of experience in OSS/BSS testing, telecom and fixed‑line testing.
• Strong telecom domain knowledge and good knowledge of provisioning systems and OSS/BSS related to Telecom MSO.
• Background in quality assurance or testing and validation processes.
• Experience conducting functional testing, regression testing, user portal testing and mobility testing.
• Experience with broadband technologies such as DOCSIS and FTTH and their network architectures.
• Experience with test delivery tools like Jira, HP ALM and Confluence or any equivalent tools.
• Demonstrated experience solving performance and data issues by applying experience/knowledge.
• Knowledge of scripting or automation tools can be an asset.
• Proven verbal and written communication skills to interact effectively with cross‑functional teams.
• Demonstrated problem‑solving skills to identify issues, propose solutions and implement improvements.
• Ability to understand requirements of a new product, coordinate with multiple vendors, business owners and formulate test strategy.
• Strong SQL query knowledge for database record retrieval and working knowledge of REST APIs/Soap UI/POSTMAN.
• Proven testing tools knowledge for JIRA, Confluence, HP ALM.
• Experience in agile/scrum & waterfall methodology of SDLC.

Mid‑Senior level

Full‑time

Quality Assurance

Telecommunications

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