Senior Test Analyst - OSS​/BSS

Overview

Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States for business and residential customers. The OSSBSS Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. The OSS BSS Senior Test Analyst role will join us for the transformation journey of the underlying Billing & provisioning systems to improve customer experience, reduce customer friction and successful launches.

The Senior Test Analyst will ensure processes and technologies are efficient, data-driven and aligned with the organization's strategic goals by fostering collaboration, data visibility, improving processes and focusing on overall product quality.

• Partner with product owners, architects, and business stakeholders to understand OSS/BSS requirements.
• Translate business needs into clear functional and non-functional specifications.
• Conduct impact analysis of system changes across end-to-end processes.
• Develop and maintain comprehensive test strategies, test plans, and test cases.
• Perform functional, regression, integration and performance testing.
• Apply automation frameworks to drive efficiency and repeatability in testing processes.
• Validate data integrity and process workflows across OSS/BSS systems (e.g., provisioning, billing, order management, CRM).
• Test planning and strategizing to understand cross synergies to map requirements / use cases to test case scenarios.
• Maintain QA KPIs and be the SME for the team; conduct trainings on new products for the benefit of the team.
• Implement and support automated testing tools and pipelines (CI/CD).
• Identify opportunities to reduce manual effort and accelerate system validation.
• Champion best practices for test-driven development (TDD) and behavior-driven development (BDD).
• Collaborate closely with development teams, QA lab, and cross-functional test teams to ensure smooth testing on releases / products.
• Provide input into system stability initiatives and process re-engineering.
• Lead the efforts on test and coordinate with product / business owners and QA manager for sign-off.

• Bachelor's degree in computer science, engineering, information technology or related fields.
• Minimum 7-10 years of experience in OSS BSS testing, telecom and fixed line testing.
• Minimum 2-4 years of experience in leading test teams and a proven track record.
• Strong telecom domain knowledge and good knowledge on provisioning systems and OSS/BSS related to telecom MSOs.
• Strong background in quality assurance or testing and validation processes, test planning, test strategizing.
• Strong experience conducting functional testing, regression testing, user portal testing and mobility testing.
• Experience with broadband technologies such as DOCSIS and FTTH and their network architectures.
• Strong experience with test delivery tools like Jira, HP ALM and Confluence or equivalent tools.
• Strong SQL query knowledge for database retrieval and working knowledge of REST APIs/SoapUI/POSTMAN.
• Proven testing tools knowledge for Jira, Confluence, HP ALM.
• Experience in agile/scrum & waterfall SDLC methodologies.
• Experience working with product and business teams to plan and demos of new products/features during releases where applicable.
• Knowledge of scripting or automation tools is preferred.

At Optimum, our four core pillars are Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. We empower employees to take responsibility and problem-solve. We foster a culture of open communication, collaboration, and continuous learning to deliver top-quality products and services.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today and join our winning team to shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities are subject to modification by the Company from time to time based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, disability, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment for purposes including identification, work authorization, background screening, and compliance with applicable laws. Applicants will never be asked to provide money as part of the job application process. Please review our Fraud FAQ for details.

Pay is competitive and based on a number of factors, including skills and experience. The starting pay range at time of hire for this position is $92,534.00 - $ per year. This range reflects the anticipated pay at the time of hire and may evolve with future opportunities.