System Engineer, Associate – Enterprise Technology

Position Overview

The System Engineer has expertise in and deep knowledge of globally deployed enterprise software systems. This individual will play a critical role in ensuring the reliability, scalability, and integration of the firm’s physical security platforms, enabling seamless operations and informed decision‑making for stakeholders and leadership. The role requires a hands‑on approach to system architecture, automation, and integrations with a focus on driving innovation and operational excellence.

• Platform Maintenance and Modernization:
  Ensure reliability, scalability, and security of physical security platforms through upgrades, patch management, and lifecycle planning.
• Systems Integration:
  Develop and implement integrations across internally hosted and SaaS solutions using APIs, webhooks, event streams, and data pipelines to enable unified workflows and dashboards.
• Automation and Optimization:
  Design and deploy automation scripts and workflows to streamline operations, enhance system performance, and reduce manual intervention.
• Data Management:
  Ensure data quality, normalization, and taxonomy alignment across platforms to support analytics, alerting, and operational reporting.
• Technical Design and Architecture:
  Collaborate with IT and engineering teams to design high‑availability architectures, disaster recovery plans, and continuity runbooks for physical security systems.
• Compliance and Security Standards:
  Align systems and processes with regulatory requirements (e.g., SOX, GDPR/CCPA) and security best practices to ensure compliance and mitigate risks.
• Incident Response and Troubleshooting:
  Act as the technical lead for resolving platform‑related incidents, performing root‑cause analysis, and ensuring timely resolution.
• Vendor Management:
  Partner with vendors to evaluate new technologies, manage platform roadmaps, and oversee renewals and end‑of‑life planning.
• Security Operations Support:
  Provide technical support and system enhancements for the Global Security Operations Center (GSOC), ensuring the integration and functionality of platforms critical to real‑time monitoring, incident response, and decision‑making.

• 5+ years as a Systems or Platform Engineer delivering enterprise platforms.
• Proficiency in API development, event‑driven architecture, and data pipeline tools (e.g., Kafka, Splunk, or similar).
• Strong scripting skills (e.g., Python, Power Shell) for automating workflows and system tasks.
• Experience with data modeling, normalization, and governance frameworks to support analytics and reporting.
• Familiarity with identity platforms (e.g., Azure AD, Okta) and authentication protocols (SSO, SAML).
• Skills to design and maintain highly available Windows server environments, ensuring reliable performance, strong security, and scalable infrastructure for mission‑critical applications.
• Experience with local and cloud‑based solutions and SaaS integrations.

• Hands‑on experience with physical security technologies such as CCure, Everbridge, Swift Connect, Genetec, Ontic, Ambient, or similar systems.
• Understanding of regulatory requirements such as SOC, SOX, GDPR, and CCPA as they apply to physical security systems.
• Exposure to data visualization tools (e.g., Tableau, Sigma) for creating dashboards and reports.
• Experience with badge provisioning and physical‑digital identity workflows.
• Certifications such as CSPO/PSPO, PMP, SAFe POPM, or security certifications relevant to physical security operations.
• Experience working in the financial services industry, particularly in highly regulated environments.
• Product ownership experience with backlog curation, prioritization, and outcome‑based road‑mapping.
• Technical expertise in API‑first integration, data modeling, event‑driven architecture, RBAC/ABAC, and SSO/IAM fundamentals.
• Security domain knowledge of access control, visitor management, mass notification, incident management, video platforms, and analytics.
• Familiarity with Agile/Scrum methodologies, metrics‑driven decision‑making, UAT, and release readiness.
• Strong communication skills for executive‑level updates, vendor negotiation, and…