Manager, Vulnerability Management

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We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

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Job Summary


The Vulnerability Management Manager is responsible for identifying, assessing, prioritizing, and driving remediation of security vulnerabilities across the organization's infrastructure, applications, and endpoints. This role partners closely with IT operations, engineering, architecture, and security teams to ensure timely patching, risk reduction, risk remediation, and compliance with security standards and regulatory requirements. The role requires an individual with strong communication and organizational skills, and the technical capability to understand, interpret, and prioritize vulnerability findings.


Responsibilities


• Leads and manages the Vulnerability Management program

• Oversee strategic development of the team, including general administrative tasks such as employ work schedules, delegating responsibilities, and ensure team is meeting goals as defined by the Product and Technology organization

• Develop and oversee a patch management program

• Communicates key findings, road blockers, major risks etc. to the Vulnerability Management Steering Committee and corporate leadership in a timely manner, as required

• Fulfils all compliance and audit responsibilities, as related to the position

• Develops and drives program strategy, roadmap, and objectives, in alignment with organizational policies and goals

• Establishes workstream and communication channels between relevant teams such as Threat Intelligence and Security Operations Center

• Evaluates and adjust current program framework, on an annual basis, to ensure security controls enforced are in alignment with industry and organization best practices

• Administration of vulnerability management reporting and tracking tools, including maintaining integrations with on prem, cloud, and code vulnerability management platforms

• Participate in additional projects and tasks, at the direction of Security Leadership


Qualifications


• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or equivalent experience

• Minimum 8 years of experience in vulnerability management, patch management, or security operations

• At least one security certification such as Security+, CISSP, CEH, GSEC, or equivalent

• Strong understanding of operating systems (Windows, Linux), networking, and enterprise infrastructure

• Experience with vulnerability scanning tools (e.g., Tenable, Qualys, Rapid7, Crowd Strike Exposure Management)

• Familiarity with patch management tools and platforms (e.g., SCCM, Intune, WSUS, JAMF, Ansible)

• Knowledge of CVE, CVSS, NIST, CIS benchmarks, and common threat vectors

• Ability to clearly communicate technical risk to non-technical stakeholders, by assessing and focusing on business impact Experience supporting compliance frameworks (ISO 27001, SOC 2, PCI DSS,)

• Experience with cloud platforms and cloud-native vulnerability tools, as well as code platforms

At Optimum, we're fueled by our four core pillars:
Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise.

Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily…