Assoc Eng, SRE IP

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We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected.

Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

We are seeking an entry to mid-level IP Network Site Reliability Engineer (SRE I) to join our IP Engineering team. This role is designed for early-career professionals with a foundation in network administration who are eager to build expertise in network reliability engineering. As a Level 1 IP Network SRE, you will support the monitoring, operation and stability of core IP transport systems.

You will work with senior network engineers to automate repetitive tasks, respond to incidents, and scale and secure large, carrier-grade IP networks.

• Monitor the health and performance of IP transport networks (core, edge, and aggregation).
• Support day-to-day operations, including configuration changes, upgrades, and routine maintenance.
• Navigate and assist with troubleshooting incidents related to routing protocols (BGP, OSPF, EIGRP, IS-IS), MPLS, and VPN services.
• Execute runbooks and follow standard operating procedures for incident response and escalation.
• Develop basic automation scripts (Python, Bash) to reduce manual network tasks.
• Collect and analyze metrics, logs, and alarms from monitoring systems.
• Participate in an on-call rotation with guidance and mentorship.
• Document troubleshooting steps, network changes, and lessons learned.
• Collaborate with cross-functional teams (Systems, Security, and other Operations Teams) to deliver reliable network services.

• Bachelor’s degree in computer science, Information Technology, Media Technology, engineering or equivalent practical experience
• Preferred 1-2 years of experience in network administration, operations, engineering, or SRE-related work
• Internship or project-based experience with routing and switching is a plus
• Understanding of IP networking fundamentals: TCP/IP, subnetting, DNS, DHCP, and VLANs
• Familiarity with routing protocols (BGP, OSPF, EIGRP, IS-IS) and MPLS concepts
• Hands-on exposure to carrier-grade platforms (Cisco, Juniper, Nokia, or Arista) is desirable
• Scripting experience (Python, Bash, or Power Shell) for automation tasks is desirable
• Exposure to monitoring/observability tools (SNMP, Prometheus, Grafana, ELK, Splunk, etc.)
• Awareness of cloud networking concepts (AWS, Azure, GCP) is a plus

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles:
Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state,…