FVP Digital Transformation Office

Four Leaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work.

The FVP Digital Transformation Office is responsible for shaping and executing the enterprise digital vision and strategy, ensuring alignment with and enablement of Four Leaf’s growth and strategic priorities. They will identify opportunities to differentiate the digital portfolio, strengthening competitive positioning and supporting market expansion.

The FVP will champion a member-centric digital ecosystem that enhances acquisition, engagement, retention, and operational efficiency while positioning Four Leaf as a leader in digital financial services. Serving as a strategic advisor and change agent, this role will identify emerging technologies, digital trends, and market opportunities, translating them into actionable strategies that drive sustainable growth and organizational value.

• Enterprise Digital Strategy & Growth Leadership
  • Define and execute the enterprise digital transformation strategy, ensuring alignment with Four Leaf's strategic plan, business objectives, and growth initiatives.
  • Position digital capabilities as a strategic driver of acquisition, retention, relationship deepening, and market expansion.
  • Identify opportunities to differentiate Four Leaf's digital portfolio and strengthen competitive positioning within the banking marketplace.
  • Provide executive leadership and strategic guidance regarding digital innovation, transformation, and organizational modernization.
• Digital Roadmap & Performance Optimization
  • Develop and maintain a comprehensive digital roadmap that translates business priorities into actionable initiatives and measurable outcomes.
  • Drive continuous improvement of digital channels, including online banking, mobile banking, digital account opening, and other member-facing platforms.
  • Establish performance objectives and key metrics to increase digital engagement, traffic, conversion, adoption, and retention.
  • Ensure digital capabilities scale effectively to support future growth and evolving member expectations.
• Business Case Development & Investment Governance
  • Develop and champion business cases that align digital investments with organizational priorities, financial objectives, and expected returns.
  • Establish governance frameworks to prioritize digital initiatives and allocate resources effectively.
  • Evaluate opportunities for technology modernization, automation, and digital innovation to maximize member value and operational efficiency.
  • Present recommendations and updates to executive leadership and governing committees regarding strategic digital investments and outcomes.
• Digital Transformation & Organizational Change Leadership
  • Lead enterprise-wide digital transformation initiatives, ensuring successful adoption of new technologies, processes, and operating models.
  • Oversee change management, communication, stakeholder engagement, training, and organizational readiness activities associated with digital initiatives.
  • Foster a culture of innovation, agility, continuous improvement, and digital-first thinking throughout the team and organization.
  • Build strong partnerships across departments to drive alignment and successful implementation of transformation programs.
• Digital Product, Technology & Team Leadership
  • Provide strategic oversight and leadership for teams responsible for digital product management, user experience (UX), engineering, analytics, search engine optimization, digital content strategy, and Dev Ops functions.
  • Lead, mentor, and develop a high-performing team of digital transformation, product owner, and user experience professionals.
  • Establish team priorities, allocate resources, and ensure effective execution of strategic initiatives.
  • Oversee workforce planning, talent development, succession planning, and performance management activities for the department.
  • Establish objectives, priorities, and performance expectations that drive high-quality execution and member-focused outcomes.
  • Develop organizational capabilities required to sustain a…