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Incident Communications Lead - Outage Messaging
Job in
Bethpage, Nassau County, New York, 11714, USA
Listed on 2026-09-04
Listing for:
Optimum
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
PR / Communications -
Marketing / Advertising / PR
PR / Communications
Job Description & How to Apply Below
Optimum seeks an Incident Communications Lead to own and execute clear, timely communications during technology incidents and outages affecting Internet, Video/TV, Voice, and supporting IT systems. This role sits within Incident Management and acts as the central communications authority during outages—driving bridge communications, advisory cadence updates, and leadership updates.
The role partners with Incident Managers, NOC/ROC, SRE, Engineering, Customer Care, Corporate Communications, and
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