Part-Time Showroom Coordinator

Job Description

Cambria is looking for a Showroom Coordinator that will assist with day-to-day operations of the Cambria Showroom in our Sales & Distribution Center. This individual will be responsible for selling Cambria by providing a friendly, knowledgeable, white glove experience to trade partners and homeowners/consumers who visit the Showroom.

• Present a white glove service and experience within the Showroom
• Assist in managing the overall look, brand and customer experience in the Showroom
• Assist in planning, managing and hosting events within the showroom, either independently or with the Sales team
• Build trusting relationships and collaborate with field sales employees to support their sales efforts
• Provide design solutions for consumers and/or trade professionals as requested
• Maintain sample and marketing literature inventory
• Update all supplies within the showroom
• Maintain and submit expense invoices for reimbursement on a timely basis
• Effectively service local business partners
• Support local market representatives sales efforts within the architect, designer, remodeler, retailer and fabricator communities
• Conduct outreach to potential trade partners and influencers through phone calls and emails to generate leads and establish connections, driving additional traffic to the showroom
• Bring forth ideas to ensure continuous growth of traffic within the showroom
• Conduct trainings, tours, and product knowledge presentations within the showroom
• Provide communication between homeowners, business partners, and internal Cambria representatives to assist with each unique situation
• Accurately collect and update customer information through Salesforce on a daily basis
• Educate on and represent the brand and product
• Present product knowledge materials to business partners, consumers, and other showroom visitors, effectively teaching them about product attributes and differentiators
• Help customers and visitors understand the value, quality, and history of the brand
• Learn all sales and marketing programs and materials to present them to the customers
• Actively use all social media channels to promote the brand, product and showroom

• Strong interpersonal, verbal and written communication
• Professional and tailored to reflect our premium brand
• Excellent presentation and customer service skills
• Ability to develop and maintain strong working relationships with internal and external parties
• Strong organizational skills and ability to maintain focus under pressure
• Highly detail‑oriented with a passion for perfection
• Self‑motivated
• Thrives in a team environment that is fast‑paced with multiple projects
• Ability to work extended hours (evenings and weekends) if needed

• Education:
  
  High School Diploma;
  Associates degree preferred in Marketing, Business or similar field
• Experience:
  
  One year of experience in retail or showroom; experience in commercial or residential industry is a plus
• Systems:
  Technical proficiency in Google & Microsoft Suites and Sales Force preferred

• Travel Requirements:
  Minimal, may be required to travel to other Cambria locations
• Physical Requirements:
  
  Must be able to lift up to 40 pounds for displays, samples and other marketing materials; requires lifting and handling of event set‑ups and take‑downs; requires telephone and computer use
• Compensation:
  Hourly range $23.00 - $29.00, determined by role, level and location