Part-Time Showroom Coordinator

Job Description

Cambria is looking for a Showroom Coordinator that will assist with day-to-day operations of the Cambria Showroom in our Sales & Distribution Center. This individual will be responsible for selling Cambria by providing a friendly, knowledgeable, white glove experience to trade partners and homeowners/consumers who visit the Showroom.

• Assist in managing the overall look, brand and customer experience in the Showroom
• Assist in planning, managing and hosting events within the showroom, either independently or with/for the Sales team
• Build trusting relationships and collaborate with field sales employees to support their sales efforts
• Provide design solutions for consumers and/or trade professionals on their projects, as requested
• Maintain sample and marketing literature inventory
• Update all supplies within the showroom
• Maintain and submit expense invoices for reimbursement on a timely basis
• Support local market representatives in sales efforts within the architect, designer, remodeler, retailer and fabricator communities
• Conduct outreach to potential trade partners and influencers through phone calls and emails to generate leads and establish connections, driving additional traffic to the Showroom
• Bring forth ideas to ensure continuous growth of traffic within the Showroom
• Conduct trainings, tours, and product knowledge presentations within the Showroom
• Provide communication between homeowners, business partners, and appropriate internal Cambria representatives to assist with each unique situation
• Accurately collect and update customer information through Salesforce on a daily basis
• Present product knowledge materials to business partners, consumers, and any other Showroom visitors, effectively educating them on product attributes and differentiators
• Help customers and visitors understand the value, quality, and history of the brand
• Learn all sales and marketing programs and materials so you can present them to the customers
• Actively use all social media channels Cambria participates in to promote the brand, product and Showroom
• Present a white glove service and experience within the Showroom

• Strong interpersonal, verbal and written communication
• Professional and tailored appearance to reflect our premium brand
• Excellent presentation and customer service skills
• Ability to develop and maintain strong working relationships with internal and external parties
• Strong organizational skills, as well as the ability to maintain focus under pressure
• Highly detail-oriented with a passion for perfection
• Self-motivated
• Thrives in a team environment that is fast-paced with multiple projects
• Ability to work extended hours (evenings and weekends) if needed

Education:

High School Diploma, Associate's degree preferred in Marketing, Business, or similar field.

Experience:

One year of experience in retail or showroom; experience in commercial or residential industry is a plus. Comfortable collaborating in all aspects of the design process.

Systems:
Technical proficiency in Google & Microsoft Suites, and Salesforce preferred.

Travel Requirements:
Minimal, may be required to travel to other Cambria locations.

Physical Requirements:

Must be able to lift up to 40 pounds for displays, samples and other marketing materials. Requires lifting and handling of event set-ups and take-downs. Requires telephone and computer use.

Cambria’s starting hourly range for this position is $23.00 - $29.00. Hourly ranges are determined by role, level, and location. The range displayed on each job posting reflects the target for new hires for the position. Individual pay is determined by several factors, including work location, job-related experience, and relevant education and/or training.