Customer Experience Leader: Team Coach & KPI Champion
Job in
Bettendorf, Scott County, Iowa, 52722, USA
Listed on 2026-07-26
Listing for:
Sharecare
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Sharecare is seeking a Customer Service Manager to lead a team of Customer Service Representatives and Engagement Specialists under the Sr Manager of Customer Service. You will coach, develop, and provide daily support while monitoring metric and quality performance to ensure alignment with Sharecare's values.
In this role you will oversee staffing, training, and performance improvements, work with vendors on SLAs, and drive continuous process enhancements.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×