Facilities Coordinator

Facilities Coordinator

As a CBRE Facilities & Workplace Coordinator, you'll play a pivotal role in creating a seamless and welcoming environment for employees and guests while ensuring the smooth operation of building facilities. This job is a part of the Facilities Management functional area which focuses on combining customer service excellence with hands-on facilities coordination to deliver an exceptional workplace experience.

What You'll Do

• Serve as the first point of contact for all those entering the workplace, greeting employees and visitors with a friendly and welcoming demeanor.
• Manage and track facilities-related global work orders liaising with vendors, contractors, and service providers to ensure timely completion.
• Coordinate workplace services including mail, office supply inventory, and onboarding support.
• Acknowledge inquiries or complaints from employees, guests, and co-workers and provide solutions in a professional, customer service-driven manner.
• Support and coordinate on-site events in Los Angeles office, including event calendar, room setup and teardown, vendor coordination, logistics, and supply delivery.
• Follow property-specific security and emergency procedures and notify appropriate parties to ensure the safety of individuals in the building.
• Communicate detailed or complex information clearly within the team and collaborate closely with the Workplace Experience Managers and Clients.
• Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood and implemented.
• Review data from work order reports and create and present performance and progress status reports to management. Make suggestions on how to improve efficiency.
• Keep track of regular and ad-hoc facility expenses; maintain records of costs incurred by workplace team activities and review invoices as needed.
• Develop and maintain vendor partnerships with the intention of cost-saving efforts. Assist with negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
• Monitor building operations, including waste disposal, recycling, and janitorial services, ensuring compliance with policies and standards.
• Maintain accurate asset data, schedule preventive maintenance, filing and tracking work orders, and generating and maintaining performance reports.
• Perform work that has a direct impact through clearly defined duties and established procedures. Follow documented workflows and use existing processes to solve straightforward problems.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• Have a direct impact on the team objectives as well as the objectives of related teams.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Working onsite in the client's Los Angeles office 5 days per week, typical hours 8:00am - 5:00pm. International and Domestic Travel required - 5%.

What You'll Need

• High School Diploma or equivalent; additional coursework or certification in facilities management or business administration preferred.
• 2+ years of experience in facilities coordination, workplace services, or a related role within tech or startup environments.
• Experience managing CMMS platforms for preventive maintenance and asset tracking.
• Expert organizational, communication and planning skills with the ability to manage multiple priorities independently.
• Leadership qualities, including initiative, problem-solving, and the ability to work with minimal supervision.
• Excellent communication skills for interacting with employees, guests, and vendors.
• Expert knowledge of Microsoft Office and Google Suite; familiarity with budgeting tools or CAFM/CMMS systems is a plus. Basic math and financial skills for budgeting, cost analysis, and reporting.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and…