Senior Project Manager

Description

About Us

We specialize in appraisals for construction equipment, supporting lenders, investors, equipment owners, and insurers with accurate valuations and inspections. Our expertise in asset‑based lending, acquisitions, and liquidation values ensures reliable financial insights for our clients.

Role Overview

The Senior Project Manager will manage and oversee appraisal projects from initiation to completion, ensuring accuracy, efficiency, and client satisfaction. This role requires strategic planning, problem‑solving, and close collaboration with internal teams and external stakeholders.

• 10+ years of experience in project management, operations, or a related role, preferably in a client‑facing or services environment.
• Proven ability to lead projects end‑to‑end, manage multiple work streams, and meet deadlines in a fast‑paced setting.
• Strong organizational skills with exceptional attention to detail and follow‑through.
• Experience coordinating cross‑functional teams and working with diverse stakeholders (account teams, analysts, inspectors, engineering, etc.).
• Demonstrated ability to identify process gaps, recommend improvements, and help implement scalable solutions.
• Excellent written and verbal communication skills, with the ability to clearly document processes and project status.
• Comfortable escalating risks and issues proactively, with a solution‑oriented mindset.
• Experience using CRM and project tracking tools (Salesforce preferred) with a focus on data accuracy and consistency.
• Ability to analyze information, verify documentation, and ensure compliance with defined processes.
• Strong problem‑solving skills and the ability to remain calm and effective under pressure.
• Bachelor’s degree or equivalent professional experience preferred.

• Lead end‑to‑end appraisal projects as well as special projects for process improvements.
• Coordinate inspections, ensuring through documentation and verification.
• Partner closely with account teams, analysts, and inspectors to ensure timelines, deliverables, and client expectations are aligned.
• Identify roadblocks and proactively work across departments to address gaps in resourcing, communication, or process.
• Act as a champion for process improvement – documenting best practices and helping implement efficient workflows.
• Represent the PM team in cross‑functional meetings and elevate risks with solutions in mind.
• Ensure internal tools and systems (e.g., Salesforce) are being used consistently and accurately across the team.
• Provide training and onboarding support to new hires or team members transitioning into new responsibilities.

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value‑added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end‑to‑end asset management, data‑driven intelligence and performance benchmarking system;
Smart Equip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers;
Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

RB Global full‑time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.