Front Desk Assistant Oral Maxillofacial Surgery Practice

Los Angeles Oral & Facial Surgery (LAOFS)

We are a rapidly growing Oral & Maxillofacial Surgery practice in Beverly Hills, seeking a full‑time Front Desk Assistant. We value honesty, professionalism, compassionate care, and treating every patient like a guest. We are looking for an energetic, dependable, and patient‑focused individual who is passionate about hospitality and creating an exceptional experience for every patient.

• 401(k)
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Training & development

• $24–$30 per hour, depending on experience
• Full-time position
• Health and dental benefits coming soon
• Growth opportunities as the practice continues to expand
• Modern, technology‑driven work environment
• One week paid vacation during first year of employment. This can only be taken after the first 6 months of employment.
• Two weeks paid vacation after second year of employment.
• Major holidays off, consistent with practice policy and scheduling needs.

• Greet and welcome patients with warmth, professionalism, and enthusiasm.
• Answer incoming phone calls and assist patients with scheduling and general questions.
• Schedule consultations, procedures, and follow‑up appointments.
• Verify PPO insurance eligibility and benefits.
• Check patients in and out efficiently.
• Collect patient information and maintain accurate records.
• Communicate with patients through Weave (phone, text, and messaging).
• Utilize Sensei Cloud Practice Management Software for scheduling and patient management.
• Coordinate with clinical staff to ensure smooth patient flow.
• Maintain a clean, organized, and professional front office environment.
• Deliver an exceptional patient experience at every interaction.

• Minimum 1 year of dental front office experience preferred.
• Oral & Maxillofacial Surgery experience strongly preferred.
• Experience with PPO insurance plans required.
• Familiarity with Sensei Cloud DPMS and/or Weave is a plus.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Professional appearance and demeanor.
• Ability to multitask in a fast‑paced environment.
• Positive attitude and willingness to learn.

• A warm, welcoming personality that immediately puts patients at ease.
• Commitment to a full‑time position and long‑term growth with our practice.
• Someone who is coachable, adaptable, and eager to learn.
• A team player who supports both patients and coworkers.
• An individual who is genuinely passionate about hospitality and customer service.
• Someone who takes ownership of their role and consistently follows through.
• A desire to grow professionally alongside a fast‑growing practice.

While Oral & Maxillofacial Surgery experience is highly valued, we also welcome applicants with backgrounds in the following areas:

• High‑end dental practices
• Cosmetic surgery offices
• Concierge medical practices
• Luxury hospitality, hotel, or guest‑service environments

We believe exceptional hospitality and a genuine desire to care for people are just as important as technical experience.

We utilize a third‑party billing company, so this position has minimal billing responsibilities. Our focus is on delivering outstanding patient care, efficient scheduling, and a world‑class patient experience.

If you are passionate about helping patients, thrive in a team‑oriented environment, and want to be part of a growing surgical practice with high standards and a strong culture, we would love to hear from you.