Host - House of Dior, Beverly Hills

The House of Dior Beverly Hills seeks a refined, engaging, and impeccably presented Host to represent our global flagship boutique. As the first ambassador of the Dior experience, the Host will cultivate a warm, welcoming, and sophisticated environment for every guest. This pivotal role is responsible for setting the tone upon arrival, thoughtfully guiding clients, and ensuring a seamless and memorable journey that reflects Dior's unparalleled commitment to luxury and service.

• Elegantly welcome and greet each client upon arrival, creating an immediate and positive first impression that embodies the Dior spirit.
• Discreetly ascertain the purpose of the client's visit, directing inquiries and anticipating needs with grace and efficiency.
• Introduce clients to the appropriate Brand Ambassadors, facilitating a personalized and effortless experience.
• Provide exceptional, anticipatory service, exceeding client expectations with a proactive and attentive approach.
• Offer curated tours of the boutique, providing suggested recommendations and insightful assistance.
• Develop and maintain comprehensive knowledge of Dior's collections, services, and heritage, including our exclusive spa offerings.
• Demonstrate proficiency in utilizing boutique technology and client management systems.
• Manage boutique traffic with discretion and maintain an orderly and inviting atmosphere.
• Support and participate in special events and clienteling initiatives.
• Support in maintaining highest standards of boutique presentation and ambiance at all times.

• A minimum of 2-3 years of experience in luxury retail, hospitality, or a related client-facing environment.
• Exceptional communication, interpersonal, and presentation skills.
• Meticulous attention to detail and a passion for delivering flawless service.
• A polished, poised, and professional demeanor, reflecting the elegance of the House of Dior.
• Proven ability to thrive in a fast-paced environment, managing multiple priorities with grace and composure.
• Demonstrated problem-solving skills and a proactive approach to anticipating and resolving client needs.
• Flexibility to work evenings, weekends, and holidays, based on the needs of the business.
• Proficiency in modern technology and client relationship management (CRM) systems.

Salary range: $20-25 per hour, plus bonus eligibility. The exact salary will be based on relevant skills and experience.

Benefits:

• Medical, dental, vision, Flexible Spending Accounts, short and long‑term disability.
• Employee discount program, paid time off, volunteer time off, holidays, mental health and wellbeing support, family‑friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401(k) plans with employer contributions matching plan, employee referral program.

Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.