Game Designer - Ops; Unreal Engine , AAA European Football

Department: Game Design

Employment Type: Full-time

Refactor Games is a AAA sports video game studio
. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.

We’re looking for a Game Designer - Live Ops to help drive the design and execution of dynamic live content, events, and engagement systems for our AAA European football video game built in Unreal Engine 5. You’ll work closely with cross-discipline teams to launch compelling in-game experiences that boost engagement, retention, and long-term player satisfaction.

This role is ideal for a designer who enjoys balancing creative live events with data-informed iteration and thrives in a collaborative environment focused on continuous live service excellence.

NOTE:
All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable.

• 2+ years of professional experience in game design, including live ops, event design, or related fields
  .
• At least 1 shipped AAA title, bonus points for sports titles.

• Design and implement live events, campaigns, challenges, missions, and thematic content that drive player engagement and retention.
• Configure and tune live ops content within tools and pipelines
  , supporting seamless integration with core gameplay and progression systems.
• Collaborate with designers, engineers, production, analytics, and monetization teams to launch live updates and seasonal content.
• Iterate live content based on player data and analytics to improve experiences and achieve KPIs (e.g., engagement, retention, revenue).
• Ensure live ops initiatives are aligned with the game’s economy, progression, UX, and overall design vision.
• Write clear, structured design documentation and communicate your ideas effectively to stakeholders.
• Participate in the live ops lifecycle from concept to post-launch tuning and optimization.

• Experience designing live events, content updates, or engagement features for live games (AAA or live service preferred).
• Strong understanding of player engagement loops
  , live content pacing, and retention strategies.
• Ability to collaborate closely with cross-functional teams and adapt to evolving live game demands.
• Comfortable working with analytics and using data to inform design iterations and improvements.
• Excellent communication skills, both written and verbal, to articulate live ops design and rationale.
• Passion for football games and understanding of how live content supports player excitement and longevity.

• Experience with live servicing in a live service or free-to-play game context
  .
• Familiarity with Unreal Engine 5 workflows and how design connects to content pipelines.
• Experience integrating live ops features with economy systems, progression, and monetization.
• Basic experience with tools such as spreadsheets, analytics dashboards, and event scheduling systems.

• A role on a globally anticipated AAA European football title with long-term live support.
• Opportunity to collaborate with experienced designers, engineers, and live ops specialists.
• Competitive salary and benefits.
• Growth and development opportunities into senior live ops or systems design positions.