General Manager

Salary: $100,000 - $110,000

Other Forms of Compensation: Bonus Plan

Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.

"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck

Success on our team starts with our culture:

• We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
• A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
• Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
• We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
• We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
• We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
• Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.

“I can have the best food, but if we don’t have good people, it won’t get you very far.”

As General Manager, you will lead all front-of-house and operational functions, cultivate a polished service culture, and ensure an exceptional guest experience that aligns with Wolfgang Puck standards. This role is ideal for a hospitality leader who enjoys shaping an operation from the ground up and building strong relationships in a fast-paced, service-focused environment.

• Lead day-to-day operations of the restaurant, bar, takeout program, pantry services, and catering activations.
• Build strong, collaborative relationships with the client, guests, team members, and internal partners.
• Foster an inclusive, learning-focused workplace and support the professional development of all team members.
• Oversee hiring, onboarding, training, coaching, scheduling, and performance development.
• Manage operations in alignment with company policies, procedures, and all applicable laws and food safety regulations.
• Maintain high standards of hospitality, service execution, and guest experience.
• Partner with culinary leadership on menu planning and new program development.
• Maintain food quality and presentation while effectively managing food costs and inventory.
• Oversee purchasing, vendor relationships, inventory controls, and cash-handling procedures.
• Analyze financial results, including P&Ls, sales trends, forecasts, and budget adherence.
• Ensure compliance with HACCP and all health, fire, and safety regulations.
• Support special events, happy hours, VIP activations, and evolving operational needs.
• Champion operational excellence, service consistency, and thoughtful problem solving.

• Background in upscale or high-end restaurant, hotel, or catering environments.
• Experience leading teams in fast-paced, service-driven operations.
• Strong interpersonal, communication, and guest-relations skills.
• Ability to create structure, develop systems, and build a positive team culture.
• Skilled in financial management, budgeting, forecasting, and reporting.
• Solid understanding of inventory, food purchasing, safety protocols, and cash-handling.
• Adept at prioritizing, multitasking, and navigating shifting demands.
• Service mindset with exceptional attention to detail and professionalism.
• Comfortable partnering with a highly engaged, high-expectation client culture.
• 6 plus years of experience in high-end food service, including leadership roles
• Strong catering and event service experience
• Serv Safe or Department of Health certification
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Associates at Wolfgang Puck Catering are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Wolfgang Puck Catering maintains a drugfree workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, users may click to learn more about paid time off benefits information.

Req

Wolfgang Puck Catering

Michael Abbey

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