General Manager

As General Manager, you will lead all front‑of‑house and operational functions, cultivate a polished service culture, and ensure an exceptional guest experience that aligns with Wolfgang Puck standards. This role is ideal for a hospitality leader who enjoys shaping an operation from the ground up and building strong relationships in a fast‑paced, service‑focused environment

• Lead day-to-day operations of the restaurant, bar, takeout program, pantry services, and catering activations.
• Build strong, collaborative relationships with the client, guests, team members, and internal partners.
• Foster an inclusive, learning-focused workplace and support the professional development of all team members.
• Oversee hiring, onboarding, training, coaching, scheduling, and performance development.
• Manage operations in alignment with company policies, procedures, and all applicable laws and food safety regulations.
• Maintain high standards of hospitality, service execution, and guest experience.
• Partner with culinary leadership on menu planning and new program development.
• Maintain food quality and presentation while effectively managing food costs and inventory.
• Oversee purchasing, vendor relationships, inventory controls, and cash-handling procedures.
• Analyze financial results, including P&Ls, sales trends, forecasts, and budget adherence.
• Ensure compliance with HACCP and all health, fire, and safety regulations.
• Support special events, happy hours, VIP activations, and evolving operational needs.
• Champion operational excellence, service consistency, and thoughtful problem solving.

• Background in upscale or high-end restaurant, hotel, or catering environments.
• Experience leading teams in fast-paced, service-driven operations.
• Strong interpersonal, communication, and guest‑relations skills.
• Ability to create structure, develop systems, and build a positive team culture.
• Skilled in financial management, budgeting, forecasting, and reporting.
• Solid understanding of inventory, food purchasing, safety protocols, and cash‑handling.
• Adept at prioritizing, multitasking, and navigating shifting demands.
• Service mindset with exceptional attention to detail and professionalism.
• Comfortable partnering with a highly engaged, high‑expectation client culture.
• 6 plus years of experience in high-end food service, including leadership roles
• Strong catering and event service experience
• Serv Safe or Department of Health certification
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Wolfgang Puck Catering is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Wolfgang Puck Catering maintains a drugfree workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,