House Attendant

As a House Attendant, you will support the housekeeping team bymaintainingthe cleanliness and orderliness of public spaces and back-of-house areas in the hotel.

Your role is essential in ensuring that the hotel’scommon areas, guest corridors, and service areas are kept in pristine condition.

You will assist in delivering a high standard of cleanliness and organization, contributing to the overall guest experience and operational efficiency of the hotel.

Essential Job Duties and Responsibilities

• Public Area Cleaning & Maintenance:
  • Clean andmaintainpublic spaces such as hotel lobbies, hallways, elevators, restrooms, and stairwells.
  • Sweep, mop, dust, and vacuum common areasto ensure they meet hotel cleanliness standards.
  • Ensure that public restrooms are fully stocked with necessary supplies (e.g., toilet paper, soap, hand sanitizer) and clean throughout the day.
  • Clean furniture, windows, and any other surfaces in public spaces to ensure a welcoming environment for guests.
• Back-of-House & Service Area Support:
  • Assist with cleaning and organizing back-of-house areas, including staff rooms, storage areas, and laundry rooms.
  • Ensure that service areas aremaintainedin a clean, safe, and efficient manner.
  • Collect and transport dirty linens and towels to the laundry room and deliver clean linens back to appropriate storage areas.
  • Maintain cleanliness in the hotel’ssupplyclosets andassistwith the organization of cleaning materials and equipment.
• Guest Assistance & Support:
  • Provide assistance toother housekeeping team members as needed, including Room Attendants, Housekeeping Supervisors, and other staff.
  • Respond to requests from guests or other departments promptly, such as deliveringadditionalamenities orassistingwith special requests.
  • Assist with the transportation of guest luggage or items to and from rooms or designated areas when necessary.
• Inventory & Supplies Management:
  • Ensure that housekeeping carts and storage areas are stocked with necessary cleaning supplies, linens, and amenities.
• Notify the housekeeping supervisor when supplies or equipment need to be replenished.
• Assist with organizing and rotating stock in supply closets tomaintainan orderly inventory.
• Safety & Cleanliness Standards:
  • Follow hotel health, safety, and sanitation procedures to ensure a clean and safe environment for both guests and staff.
  • Use cleaning chemicals and equipment safely, ensuring adherence to proper safety standards and guidelines.
  • Identify and report any safety hazards or maintenance issues to the appropriate departmentfor resolution.
• General Support for Housekeeping Operations:
  • Assist with cleaning guest rooms as needed, including restocking towels, amenities, orassistingwith deep cleaning projects.
  • Provide support during busy periods or special events by helping to ensure that public and service areasare clean and presentable at all times.
  • Perform special cleaning tasks or projects as assigned by the housekeeping supervisor or manager.

Education and/or Experience

• High School Diploma or equivalent required.
• Previous experience in housekeeping, cleaning, or maintenance in a hotel or similar environment is beneficial but not required.
• Knowledge of cleaning techniques and use of cleaning equipment is a plus.

Skills/Specialized Knowledge

• Strong attention to detail and the ability to ensure cleanliness and organization in public and service areas.
• Ability to work efficiently and independently, managing time effectively to complete cleaning tasks within designatedtimeframes.
• Good communication skills to interact with guests and other team members.
• Ability to follow safety protocols and hotel procedures for cleaning and handling cleaning chemicals.
• Ability to assist with a variety of cleaning and maintenance tasks as needed.

Physical Demands

• Ability to sit or…