Housekeeping Supervisor Job Beverly Hills area,California USA,Hospitality / Hotel / Catering

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary

of Position

The Supervisor works closely with Room Attendants and Housepersons, supporting them in maintaining the cleanliness of the entire hotel. This position plays an integral role in the Housekeeping team. This role will contribute to the organization as an active business partner that is responsible for supporting the company’s goals and objectives.

Roles and Responsibilities

Thoroughly inspect assigned areas in order to provide feedback to management and associates on the cleanliness and maintenance of those areas against standards.
Lead and motivate the housekeeping team, ensuring they perform their duties to the highest standard. Provide guidance, training, and support to maintain a cohesive and efficient team.
Guest room inspections and corrections need to be made, ensuring the prompt return of clean rooms to reception for incoming guests.
Ability to communicate politely, professionally, and respectfully when coaching associates.
Oversee the cleaning and servicing of guest rooms, public areas, and back-of-house spaces, ensuring adherence to our luxury brand standards.
Ensuring the attendants and house persons keep pantries tidy, correctly stacked according to the labels on the shelves and closed at all times when not actually in use.
Ensuring the houseperson is removing trash from work areas to the loading dock/dumpster and removing trash and linen from guestrooms, cleaning carts and housekeeping closets.
Reporting any linen shortages or other discrepancies to the appropriate houseperson.
Maintaining each storage and distribution area ensuring they are clean and organized.
Ensuring the house person is distributing linen and supplies to designated areas in the hotel in accordance with established par levels in each area.
Manage housekeeping supplies, linens, and amenities efficiently, ordering and replenishing items as needed to maintain guest satisfaction and operational excellence.
Ensuring standards are met when delivering miscellaneous goods and supplies to guestrooms and delivering linen and supplies to guest floors.
Maintain accurate records of room statuses, maintenance issues, and guest requests. Provide regular reports to management regarding departmental performance.
Ensuring that making up and delivering rollaway beds and cribs are done to standard. Maintaining cleanliness of guest corridors; sweeping and washing floors, vacuuming carpet, washing walls, dusting furniture and fixtures, cleaning elevator tracks.
Ensuring the houseperson in cleaning the corridors by vacuuming, cleaning mirrors, credenzas, and elevators.
Reporting defects in rooms. Report any maintenance issues into knowcross. They will direct this to Engineering to take care of and will follow up once completed.
To carry out any other cleaning duties as specified by Housekeeping Managers.
To report to the Housekeeping Managers any suspicious persons or situations.
To maintain the corridors for which they are responsible each day to the highest possible standard of cleanliness and good order.
To behave in a quiet and polite manner at all times. Whilst working with another colleague and see something is wrong, address it with them directly. If you are not comfortable speaking with them, please bring it up to the housekeeping managers.
To ensure that doors to rooms are always kept closed with the proper sign “ATTENDANT IN ROOM” on the door handle whilst working therein.
To assist in any…