Restoration Production Manager

Benefits

• Bonus based on performance
• Free food & snacks
• Health insurance

Do you have a proven track record of turning complex restoration projects into profitable successes? Join our winning team at SERVPRO of Beverly Hills. We’re looking for a dynamic, detail‑oriented Restoration Production Manager to lead our Mitigation Department. You’ll inspire a high‑performing crew, streamline processes with cutting‑edge tools, and deliver exceptional service on every project.

SERVPRO of Beverly Hills is not your average franchise. We are an industry-leading water, mold, and large-loss fire restoration powerhouse. As a premier member of the SERVPRO Global Disaster Recovery Team
, we are recognized as one of the largest producers of commercial damage restoration both nationally and globally.

• Salary: $70,000 – $80,000 annual salary.
• High-Impact Bonuses: Quarterly performance-based bonuses based on modified gross profit margins.
• Weekly Pay: Steady, reliable income every week.
• Full Tech Suite: Stay connected with a company-issued iPad, iPhone, and credit card for seamless field operations.
• Comprehensive Benefits: Robust Medical, Vision, Dental, and Life Insurance packages.
• Rest & Recovery: PTO, Sick Pay, and Paid Holiday schedule.
• Stability: We don’t just hire for the job; we invest in your future through structured internal growth opportunities and leadership development.

• Restoration: 3+ years of experience in the Restoration Industry.
• Leadership Pro: 1+ year of supervisory or project management experience.
• Technical Savvy: Deep knowledge of mitigation labor, professional supplies, and restoration equipment.
• Communication:
  Strong verbal and written skills with the ability to inspire a team.
• The Basics:
  High School Diploma and a Valid Driver’s License.

• Team Leadership: Recruit, hire, and mentor a diverse team of Assistant Production Managers, Crew Chiefs, and Technicians.
• Operational Excellence: Lead daily Work-in-Progress (WIP) meetings to coordinate resources for efficient production.
• Quality Standards: Train the team on SERVPRO® mitigation guidelines and ensure strict compliance with all safety and uniform policies.
• Performance Culture: Provide regular feedback and conduct annual performance evaluations to help your team grow.

• Rapid Response: Lead our "1-4-8" commitment—contact the customer within 1 hour, have a crew on-site within 4, and provide updates within 8.
• Expert Scoping: Conduct clear pretesting and scoping of services to create accurate project cost estimates.
• Financial Oversight: Manage project timelines and production costs to maintain established rates and maximize profitability.
• Asset Management: Ensure all vehicles, equipment, and facilities are well-maintained and in working order.

• Elite Representation: Act as the face of the company for homeowners, property managers, and "Centers of Influence" (COIs) such as insurance adjusters.
• Problem Solver: Promptly resolve customer concerns and complaints to maintain our reputation for excellence.

SERVPRO of Beverly Hills is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.