Estate Hospitality Steward​/ess Distinguished Domestic Services

Job Overview

Our client is seeking an experienced Estate Hospitality Steward / Stewardess to deliver exceptional service at the highest standard. This role requires a detail‑oriented, discreet, and service‑driven professional capable of providing 5‑star, white‑glove hospitality to an Ultra‑High‑Net‑Worth Principal and their guests.

• Work with vendors, contractors, family office, and estate staff to ensure projects run smoothly and meet the Principal’s expectations.
• Facilitate arrangements for meetings and special events, coordinate and interact with staff, family office, estate staff, and VIPs; liaise with vendors and contractors.
• Coordinate projects as assigned by the Executive Chef.
• Work cooperatively with the Family to ensure that their needs are met (and exceeded).
• Travel 7–10 days a month; travel every other Christmas or NYE.
• Update service manual for interior of home.
• Inventory control and management of service items (smallwares, inventories, etc.).
• Shop for household supplies, personal items and occasional groceries as needed.
• Maintain and clean kitchen and butler pantry work spaces for flawless service and entertainment.
• Polish and clean/care of all dinnerware including fine plate ware, silver service, glassware, placemats, and any other service‑related items.
• Day‑to‑day cleanliness and upkeep of butler’s pantry and service areas.
• Curate inventory for wine cellar.
• Travel to other Properties as needed.
• Other duties as assigned by the Principal, Executive Chef, and the Estate Manager.
• Work with the Executive Chef to plan/execute high‑level dinners and events.
• Track food and beverage preferences for the Principal, his family, and guests.
• Create seating charts and place cards for intimate guest dinners.
• Set dining table, serve daily meals, mix cocktails, provide wine service.
• Create artistic table arrangements using flowers and appropriate tableware; provide upkeep and maintenance of floral arrangements.
• Train other household team members how to provide unobtrusive “invisible” service.
• Provide personal shopping service and run errands on behalf of the Principal.
• Provide additional help as required when parties & events at estate occur.

This is a Full‑Time Position:

• 40‑hour workweek.
• Must be able to travel 7 to 10 days per month.
• Salary: $120 + DOE.
• Excellent benefits: full health benefits for employee and employee’s dependents.
• 401K with 6% match.

• Hospitality or similar experience preferred.
• Ability to work under pressure with deadlines and changing priorities, maintaining a calm demeanor.
• Ability to gracefully accept direct feedback.
• Must be able to handle very sensitive and highly confidential issues with diplomacy and discretion.
• High‑energy and ability to grasp new concepts quickly.
• Be proactive by finding ways to help other departments during downtime.
• Efficient, punctual, reliable, proactive, self‑starter.
• Personable and able to work with various individuals effectively.
• Flexibility, integrity and creative problem‑solving skills.
• Must have and express a positive approach to problems and situations that may arise.
• Longevity in past positions with excellent references from past employers.
• Able to reach, bend, stoop, lift, carry, move substantial items as needed in performing job duties.
• Must be able to travel among the Properties, domestically and internationally without assistance.
• Frequent travel for periods longer than a week will be required dependent on Principal’s schedule: 7–10 days a month and will travel every other Christmas or NYE.
• Possess valid passport, unrestricted driver’s license, adequate vehicle insurance coverage, and vehicle for use in performing job duties and travel among the Properties.
• Authorized to work legally in the US and be willing to undergo an in‑depth background investigation.