Account Manager – Los Angeles, CA;

Overview

Account Manager – Los Angeles, CA (USA)

We are looking for an experienced, hands-on Account Manager to join our Sales team in Los Angeles, CA. The ideal candidate will be the first point of contact for design clients (Architects, Designers, Installers and retail end clients) within the showroom environment, working closely with key Architectural and Design clients to help bring their projects to life through our materials.

The Account Manager will be instrumental in building new and servicing existing relationships across Los Angeles, growing new industry partnerships and working closely with a Business Development Manager in servicing existing relationships. Time will be split between client service and business development from showroom leads. This position is in-person (no remote option), Monday-Friday, 8:30am to 5:00pm.

• Gather information on prospective clients (e.g. company size, needs and opportunities to add value)
• Work in tandem with the Business Development rep to understand client requirements and provide solutions
• Provide after-sales support to retain customers
• Provide prompt and accurate answers to clients’ queries
• Build strong client relationships through regular communication
• Work with the Business Development rep to create customized sales plans for key clients
• Promote new products/services to existing customers

• Proven experience in a relevant sales/retail role
• Ability to confidently manage client relationships and day-to-day enquiries
• Strong verbal and written communication skills and ability to build relationships
• Good attention to detail in handling business development leads and managing projects from lead to delivery
• An interest in architecture and design
• The ambition to grow and develop existing client relationships through exceptional service and product counsel
• Understanding of sales principles and ability to deliver excellent customer experience
• Full permanent working rights for this position

• Competitive salary, comprehensive benefits package, and opportunities for career growth
• The opportunities you need to grow and craft a career within Eco Outdoor
• 20 days PTO
• 10 paid holidays (plus your birthday)
• Paid parental leave
• 50% off employee discount on Eco Outdoor products
• Full health benefits after 60 days
• 401(k) plan with 4% max employer match
• A culture of hospitality and opportunities to give back via internal Social Housing and Sustainability teams
• Salary Range: $60,000 – $80,000 annual