Sales Manager, Beverly Hills

Job Overview

The ideal candidate for this role will be responsible for a range of duties including elevating client experiences, driving sales, and developing a client development strategy utilizing CRM initiatives. The role requires a bachelor’s degree, 5-7 years of experience in a luxury retail environment, and prior supervisory experience. Proven leadership, strong selling and closing skills, proficiency in Excel and Word, comfort with travel, networking abilities, and fluency in a foreign language relevant to the market are preferred.

Excellent communication, problem‑solving, and interpersonal skills are essential.

• Collaborate with the Boutique Director to support and lead the sales team to consistently achieve or exceed sales targets, maintaining a strong presence on the sales floor.
• Develop and implement client development strategies with new and existing clients, as well as prospecting in the database, while creating a long‑term sales strategy to boost loyalty and sales volume.
• Guide the team in achieving performance goals through feedback, coaching, and successful sales closures.
• Lead by example on the sales floor, motivating the team, and aid the Boutique Director in crafting short and mid‑term strategies for client attraction, conversion, and retention.
• Ensure the delivery of exceptional customer service, elevating the boutique experience to drive sales growth.
• Assist the Boutique Director in supporting and guiding the team in upholding all aspects of VCA standards regarding policies and procedures and maintaining a high level of operational standards.

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with training on our history, know‑how and creations. Richemont offers a generous compensation and benefits package for eligible employees. Expected salary range is $130,000–$145,000 yearly. This role is annual bonus eligible.