Bursar Assistant

## Bursar Assistant Apply:
Campus:
Endicott College Main Campus:
Full time:
Posted Yesterday:
JREQ-002625

We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line. Come and explore Endicott’s seaside locale where employees are an important part of the bustling campus community!

Please apply today if this opportunity looks like the right fit for you..
** Position Overview
** The Bursar Assistant is a pivotal member of the Bursar's Office within the Administration & Finance Division, reporting directly to the Bursar. This position serves as a primary point of contact for student financial accounts and is responsible for the assistance with accurate billing, collection, and reconciliation of tuition, housing, and related fees for Undergraduate, Graduate, and Continuing Education  support of the Bursar Team the Assistant will provide exceptional customer service by advising students, families, and other constituents on student account matters, payment options, billing procedures, and institutional policies.

This role requires strong interpersonal skills, sound judgment, and the ability to communicate complex financial information with professionalism, empathy, and discretion.  The ability to work independently on overarching and often competing projects is a necessity.

The successful candidate is detail-oriented, customer-focused, and committed to supporting student success through accurate financial account management and responsive service.
** About Endicott College
** Endicott College is a vibrant community located on Boston’s North Shore, with a beautiful oceanfront campus in Beverly, Massachusetts. We’re known for combining academic excellence with hands-on learning, and we take pride in fostering a supportive environment for both students and employees.

Working at Endicott means joining a close-knit campus community where your contributions matter and where collaboration, creativity, and professional growth are valued.

To learn more about our employee benefits .
** Key Responsibilities
*** Analyze and reconcile student accounts, including the assessment of tuition and fees, adjustments, payments, credits, and account balances.
* Greet students and families in person and on the phone
* Monitor, respond or triage all student correspondence received through the ticketing system
* Support Associate Bursar’s in outbound calling to students with delinquent accounts
* Provides information and or assistance to students in person, by email or over the phone as necessary.  Promotes a positive image of the Bursar’s Office when handling customer/client problems by treating each individual with respect and resolving their concerns/complaints in a professional manner.
* Responsible for adherence to credit policies as established by the Board of Trustees as well as Federal and State regulations.
* Participates in registration process by assisting students at the stopping point due to their financial obligations to the College
* Flexibility to work occasional evenings or extended hours during peak operational periods, including registration and other major campus events.
* Reliable transportation for attendance at required campus events and work-related responsibilities.
* Contribute to continuous process improvement and perform additional duties as assigned to support the overall success of the Bursar's Office and the College
* Provide operational support and cross-coverage for other functions within the Bursar's Office
* Assist Sr. Associate Bursar with projects and tasks assigned by the Bursar
** Community Engagement
*** Be an active participant in the life of the College by attending and supporting key events like Commencement,…