Advanced Automotive Service Technician

Advanced Automotive Service Technician

Join a Technology-Forward, Customer-Centric Automotive Service Team

Company:
Hogan Tire & Auto, Beverly, MA Position:
Advanced Automotive Service Technician (AST) Job Type: Full-Time

Location:

137 Dodge St, Beverly, MA 01915

Are You the Technician Everyone Else Comes To for Help?

Hogan Tire & Auto in Beverly, MA is seeking a highly skilled Advanced Automotive Service Technician who thrives on solving complex vehicle problems, embraces emerging automotive technologies, and takes pride in delivering exceptional customer experiences.

This is more than a technician role. We are looking for a professional who can confidently diagnose drivability concerns, electrical issues, advanced engine performance problems, and modern vehicle technology systems while mentoring teammates and consistently delivering high-quality repairs.

If you're motivated by challenging diagnostics, continuous learning, strong earnings potential, and the opportunity to be part of a growing organization, we'd like to meet you.

• Diagnose and repair complex mechanical, electrical, drivability, and performance concerns.
• Troubleshoot engine, transmission, steering, suspension, braking, HVAC, and electronic systems.
• Utilize advanced diagnostic equipment, OEM service information, scan tools, and testing equipment to identify root causes.
• Verify repairs through testing and quality inspections.

• Diagnose and service vehicle computer systems, sensors, modules, and network communications.
• Perform software updates, calibrations, and programming when required.
• Stay current on hybrid, electric vehicle, and emerging automotive technologies.

• Communicate technical findings in a way customers can easily understand.
• Assist service advisors with accurate recommendations and repair estimates.
• Mentor and support developing technicians, helping elevate shop performance and technical expertise.

• Maintain high-quality workmanship while achieving productivity goals.
• Follow all company safety procedures and manufacturer repair standards.
• Accurately document inspections, findings, repairs, and recommendations.

• Advanced automotive diagnostic capability
• Strong electrical and electronic troubleshooting skills
• Proven engine performance and drivability diagnosis experience
• Proficiency using scan tools, diagnostic software, and testing equipment
• Ability to read wiring diagrams, OEM service information, and repair procedures
• Strong attention to detail and commitment to quality
• Excellent problem-solving skills
• Professional communication and customer service abilities
• Ability to work independently with minimal supervision

• ASE Certifications (A1–A8 preferred)
• ASE Master Technician certification a plus
• Hybrid and EV experience
• Advanced engine performance diagnostics experience
• Leadership or mentoring experience
• Minimum 3+ years of hands-on automotive repair experience

• Diagnose problems accurately the first time.
• Consistently minimize comebacks.
• Maintain strong productivity and efficiency.
• Earn customer trust through honesty and transparency.
• Continuously develop their technical expertise.
• Help elevate the technicians around them.

At Hogan Tire & Auto we are redefining the tire and automotive service experience through a technology-forward approach that prioritizes both the customer experience and workforce engagement. We provide our technicians with the tools, support, training, and opportunities needed to build a rewarding long-term career in automotive service.

• Competitive compensation
• Weekly payroll
• Medical, dental, and vision options
• 401(k) and Roth retirement plans
• Paid time off and holidays
• Ongoing training and professional development
• Career advancement opportunities