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ReceptionistAssistant

Job in Beverly, Essex County, Massachusetts, 01915, USA
Listing for: NIOCENT LLC
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Clerical, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Benefits

  • 401(k) matching
  • Employee discounts
  • Training & development
  • Competitive compensation
  • Career progression and personal and professional development
  • And more
Job Overview

Serving as a Dispatch Coordinator for SERVPRO of Beverly/Cape Ann, you will schedule restoration teams to customer locations, assess work needed, and provide excellent customer service.

Key Responsibilities
  • Dispatch and schedule restoration teams to incoming leads and projects in coordination with management.
  • Review and maintain the scheduling software so that appropriate teams are routed accordingly.
  • Perform detailed and accurate data entry.
  • Receive incoming calls about past services, follow‑ups on current projects, and general inquiries.
  • Collaborate and assist with other departments as needed.
Position Requirements
  • High school diploma or GED (preferred).
  • At least 2 years of customer service and/or office‑related experience.
  • Prior dispatch experience preferred.
  • Ability to multitask and remain detail‑oriented.
  • Must be knowledgeable in relevant computer applications.
Skills / Physical Demands

This is a sedentary role in a fast‑paced office environment. Some filing is required, which involves lifting files, opening filing cabinets, and occasional bending or standing.

Compensation

Pay on experience, with the possibility of overtime pay.

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