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Client Success & Payroll Support Specialist

Job in Beverly, Essex County, Massachusetts, 01915, USA
Listing for: OneDigital
Full Time position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

One Digital is seeking a Client Service Specialist to support and proactively manage client accounts. You will handle payroll data entry, respond to inquiries, and provide first‑level support for calls from the phone queue.

Responsibilities include documenting interactions in the CRM, educating clients on payroll processing, and collaborating across teams to ensure client success. A degree is required, with a bachelor’s preferred, and SaaS experience is a plus.

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