Global Demand Planner

Job Description

Local candidates within a driving distance to the Beverly, MA area are encouraged to apply. On-site | Semiconductor Industry

We are seeking a highly experienced Global Demand Planner with deep expertise in Servigistics Parts Planning and Kinaxis Maestro to manage and optimize global service parts demand and supply planning. This role supports mission‑critical semiconductor equipment uptime by ensuring service parts availability while effectively managing inventory investment, engineering changes, and product life‑cycle complexity.

Providing planning leadership at the intersection of Service, Factory Operations, and Engineering. Owning service parts and customer upgrade planning for high‑value semiconductor programs, ensuring strong factory alignment, material readiness, and on‑time customer execution.

• Lead service parts and upgrade planning using Servigistics Parts Planning or similar service planning platforms and Kinaxis Maestro.
• Act as the primary factory interface for service, aligning service demand with factory capacity, build plans, and material availability.
• Provide planning leadership for high‑value customer upgrades, retrofit programs, and service‑driven factory builds.
• Partner with Factory Planning, Manufacturing, Engineering, Program Management, and Field Service to deliver customer commitments.
• Incorporate ECNs/ECOs into service and factory plans, managing part revisions, supersessions, and inventory transitions.
• Drive Service S&OP / IBP alignment across service, factory, and supply chain organizations.
• Lead scenario analysis and trade‑off decisions balancing service levels, inventory investment, and factory constraints.
• Identify risks, resolve execution gaps, and communicate clear, data‑driven recommendations to leadership.
• Mentor planners and influence cross‑functional teams without direct authority.

• Bachelor’s degree in Supply Chain, Engineering, Business, or related field.
• 5+ years of experience in service parts planning, factory planning, or aftermarket supply chain.
• Experience with Servigistics Parts Planning or similar service parts planning solutions.
• Strong experience using Kinaxis Maestro for constrained planning and scenario modeling.
• Proven leadership in factory–service integration, particularly for high‑value upgrades or retrofit programs.
• Working knowledge of ECN/ECO processes and their impact on serviceability and factory execution.
• Experience in semiconductor, capital equipment, or high‑tech manufacturing environments.
• Strong communication and stakeholder‑influencing skills.

• High‑visibility leadership role supporting strategic customer upgrade programs.
• Direct impact on customer satisfaction, factory performance, and inventory optimization.
• Opportunity to work with advanced planning platforms in a complex, fast‑paced environment.
• Collaborative, on‑site culture with strong cross‑functional engagement.

It is the policy of Axcelis to provide equal opportunity in all areas of employment for all persons free from discrimination based on race, sex, religion, age, color, national origin, disability status, medical condition (including pregnancy), veteran status, sexual orientation, marital status or any other characteristic protected by federal, state or local law. Axcelis will provide reasonable accommodation necessary to enable a disabled candidate or employee to perform the essential functions of the position, unless the accommodation would create an undue hardship for the company.

$91,510.97 - $. This base salary range reflects the typical compensation for this role across U.S. locations.
Our salary ranges are determined by role and level; individual pay is determined based on multiple factors, including job‑related skills, experience, relevant education or training, work location, and internal equity. The range provides the opportunity for growth and progression as you develop within the role.