Director of Credit Operations

Benefits and Compensation

Ironhorse Funding LLC values the core principles of Serve & Help, Teamwork and Communication, Adaptability, Accountability, Respect & Integrity. Our onsite Director of Credit Operations in Beverly, MA will lead a dynamic team, make impactful decisions, and drive innovation in credit processes. The position offers a competitive pay range of $ to $, and benefits that include Medical, Dental, Vision, Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, a 401(k) with employer match that is immediately vested, and enrollment in a company‑wide success sharing plan.

Ironhorse Funding is a leading provider of innovative, technology‑driven, full‑spectrum finance solutions to consumers and dealers in the motorcycle, powersports, RV, and marine markets. We offer customers across the entire credit spectrum access to financing and refinancing programs with competitive rates and flexible terms through direct‑to‑consumer and dealer programs. We want every customer to have access to financing for their dream ride.

The Director of Credit Operations at Ironhorse Funding LLC plays a pivotal role in the end‑to‑end execution of underwriting, processing, and funding operations. This position directly supports our transition to an institutional operating model, prioritizing throughput, consistency, and high‑quality credit execution. You will lead a talented originations team by setting clear expectations, providing coaching, and fostering a collaborative, high‑performing culture. Your responsibilities will include managing the full loan origination workflow, ensuring efficient pipeline velocity, and implementing key performance indicators (KPIs) to track metrics such as time‑to‑decision and accuracy rates.

Additionally, you will partner closely with Credit Risk Leadership and Sales, ensuring compliance with regulatory requirements while continuously improving processes for scalability. By owning vendor relationships and collaborating with Data & Analytics, you will provide critical insights that drive operational excellence, all while embodying our core values of Serve & Help, Teamwork and Communication, Adaptability, Accountability, Respect & Integrity.

To excel as the Director of Credit Operations at Ironhorse Funding LLC, candidates must possess a unique blend of skills and experience. Operational leadership and execution discipline are paramount, ensuring that the team adheres to established workflows and processes. An understanding of credit and underwriting processes is essential, as is the ability to design efficient workflows for optimal performance. Candidates should also demonstrate emotional intelligence to effectively lead and communicate across all levels of the organization.

Data‑driven decision‑making skills are critical to analyze performance metrics and implement continuous improvements. With supervisory responsibilities, the role requires experience managing, leading, and coaching teams in underwriting, processing, and funding. A background of 7‑12+ years in consumer or specialty finance, along with proven success in scaling operations within high‑growth environments, will help inform strategies that align with our core values of Serve & Help, Teamwork and Communication, Adaptability, Accountability, Respect & Integrity.

A bachelor’s degree in a related field is preferred. Must be authorized to work in the US at time of application.

If you believe that this position matches your requirements, applying for it is a breeze. We can’t wait to meet you!

Salary: $ - $ per year