Payroll Tax Specialist & Office Assistant

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

The Payroll Tax Specialist is responsible for state tax registrations, obtaining TPA and PTP authorization, and tax reporting regulatory requirements. This position assists in ensuring payroll tax accounts are compliant, minimizing penalty assessments, and works with agencies, clients and the team to resolve agency notices.

• Register clients with state and local tax agencies.
• Work with agencies and clients to establish TPA and PTP authorization.
• Create and maintain process documents for registration and TPA, PTP authorization.
• Communicate payroll tax issues orally and in written form with team and clients as required.
• File tax returns as assigned.
• Coordinate printing of payroll tax returns, checks and/or notice resolution documents.
• Fax, copy and/or mail documents.
• Address Tax team emails and cases and manage internal/external cases meeting or exceeding service level agreements (SLAs).
• Research and resolve tax notices, correspondence or communication received from clients or governmental agencies.
• Participate in the monthly, quarterly and yearly processing of tax returns, reconciling tax amounts, filing returns through various methods and continuously reviewing filing and payment methods each quarter to improve efficiency.
• Cross‑reference information in payroll, tax and CRM systems to ensure accuracy.
• Review data at quarter/year end for accuracy and document as required for organizational requirements.
• Work with Supervisor for continued development and training.
• Other duties as assigned.

• Prior experience in an accounting, tax or payroll environment.
• Experience with Master Tax or isolved.
• Bachelor’s Degree preferred.
• Solid interpersonal, verbal and written communication skills with the ability to communicate clearly and concisely.
• Strong customer service skills.
• Consistent and sustained quality in data entry and ability to meet deadlines.
• Highly organized and exceptionally detail‑oriented.
• Ability to work both independently and in a team environment.
• Ability to adapt to a fast‑paced, constantly evolving business and work environment while managing multiple priorities.
• Ability to manage time and prioritize tasks and projects.
• Ability to maintain a high level of confidentiality.
• Ability to complete tasks with little supervision.
• Basic understanding of Microsoft Office Suite.
• Experience with web‑based payroll, tax and CRM software preferred.

The typical base pay range for this role nationwide is $50,000 to $60,000 per year. Base pay is dependent upon skills, education, qualifications, professional experience and location. In addition to base pay, some roles are eligible for variable compensation, commission and/or annual bonus based on performance. Eligible employees receive health, well‑being, retirement and other financial benefits, paid time off, overtime pay for non‑exempt employees and robust learning and development programs.

Employees may receive reimbursement for job‑related expenses and earn perks and discounts.

One Digital is an equal‑opportunity employer. One Digital provides equal employment opportunities to all employees and applicants regardless of veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information or any other category protected by federal, state or local law.

A copy of the Federal EEO poster is linked. Pursuant to local Fair Chance Ordinances, qualified applications with arrest or conviction records will be considered. One Digital complies with all applicable federal, state and city/county laws prohibiting discrimination in employment. One Digital reserves the right to pursue and hire candidates without financial obligation to agencies or recruiters without prior agreement.

One Digital utilizes AI technologies in the recruitment process for efficiency but humans remain integral to the hiring process.