Outbound Call Specialist
Listed on 2026-06-10
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Finance & Banking
Banking Operations
Who We Are
Ironhorse Funding is a leading provider of innovative, technology-driven, full spectrum finance solutions to consumers and dealers in the motorcycle, powersports, RV, and marine markets. We provide customers across the entire credit spectrum access to financing and refinancing programs with competitive rates and flexible terms through our direct-to-consumer and dealer programs. We want every customer to have access to financing for their dream ride.
We have an immediate need for a Outbound Call Specialist to join our team.
This role is ONSITE Monday to Friday 8am-5pm or 830am
-530pm.
As an Outbound Call Specialist, you'll strengthen funding quality by confirming that purchase-money loan contracts and customer details are accurate, complete, and legitimate before and after funding. Your work helps protect customers, dealers, and the business-while sharpening your verification, documentation, and fraud-awareness skills.
Key Responsibilities- Place outbound customer verification calls to validate retail installment contracts and application details
- Confirm identity, employment/income, residence, insurance, and key contract terms
- Review dealer-submitted documents and stipulations for completeness and compliance
- Spot red flags, inconsistencies, and potential fraud; elevate concerns appropriately
- Record call outcomes, notes, and follow-ups with strong data-entry accuracy
- Partner with underwriting, funding, and compliance to resolve documentation issues
- Microsoft Office (Excel/Word) and loan origination systems proficiency
- Experience with outbound verification calls and consumer lending documentation
- Strong phone professionalism, attention to detail, and time management
Pay: $23–$28.
Schedule:
Mon–Fri, 8:00 AM–5:00 PM. Apply to grow your career in a role where accuracy truly matters.
- Competitive Pay and Success Sharing Plan
- Medical, Dental, and Vision coverage
- 401(k) employer match and immediately vested
- Life Insurance
- Long and Short Term Disability Insurance
- Accident Insurance
- Pet Insurance
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Generous PTO and holiday schedule
- Volunteer day
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