Direct Support Professional ; DSP

Direct Support Professional

Working

Schedule:

Sunday 9:00am-11:00pm, Monday-Thursday 3:00pm-9:00pm (38 hours)

Bridgewell focuses on empowering people with disabilities and other life challenges to live safe, self‑directed, and productive lives. We provide services through community housing, day programs, outpatient treatment, recovery services, education, and employment training.

Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.

The Direct Support Professional provides support and assistance to people with developmental, physical, and psychiatric disabilities based on the needs of the residential program. Duties include daily intervention, supervision, skills training in activities of daily living, and support in both home and community environments.

• Provide support and assist people in our services with skills training in all activities of daily living during the day, evening and/or overnight hours.
• Create opportunities and provide support to people in our services to make decisions to develop their skills and foster independence.
• Provide services to people in our services according to DDS, DMH, Mass Health, HUD, DPH, CARF and all applicable regulatory standards, as well as Bridgewell policies and procedures.
• Provide support and assist people in our services with all medical, clinical and financial needs.
• Transport and accompany people in our services as needed to and from medical, recreational and other activities outside the program.
• Maintain daily progress notes, shift checklists, shift assignments and other required documentation according to DDS, DMH, Mass Health, HUD, DPH, CARF and all applicable regulatory standards as well as Bridgewell policies and procedures.
• Complete household cleaning duties as assigned.
• Conduct all steady care calls as per guidelines (applies to all awake overnight shifts).
• Assist people in our services with accessing resources and recreational opportunities in the community.
• Administer medications according to MAP regulations, as applicable.
• Maintain all mandatory training certifications such as FA/CPR, PABC and MAP.
• Maintain additional mandated certifications and trainings as required by the program and Bridgewell policies and procedures.
• Develop positive relationships with guardians, family members and other stakeholders.
• Serve as the program's specific Fire Safety Officer or Safety Coordinator or Human Rights Officer.
• Comply with Bridgewell Safety Checks Policy.
• Attend and participate in program staff meetings and supervision meetings.
• Other duties as assigned.

• High school diploma or GED or at least 5+ years of verified experience in the same position.
• A minimum of 1 year of experience working with people with developmental or psychiatric disabilities (preferred).

• Excellent written and oral communication skills for clear and articulate documentation.
• Excellent organizational and problem‑solving skills.
• Computer literacy including proficiency with Microsoft products (Email, Word, Excel, etc.) and web‑based applications used by the agency.
• Ability to drive a large and / or wheelchair van and hold a valid US driver's license with a minimum of one year of driving experience in the United States.

The physical demands include maneuvering people of varying weights, lifting, balanced support and physical intervention in several scenarios. Essential functions require climbing stairs, physically assisting people served, often weighing more than 200 pounds, with movement, bathroom routines including toileting, assisting with entry and exit of a tub or shower, getting into and out of wheelchairs, and other behaviors or medical interventions.

• Medical, dental, vision health benefits (competitive package).
• Generous paid time off, including birthday off.
• Collaborative work environment valuing new insight and personal contributions.
• Training and development opportunities across over one hundred programs in the North Shore, Lowell, and Merrimack Valley.
• Additional compensation for on‑call rotations.
• Opportunities for professional development and growth.

Why Should You Apply: Bridgewell is committed to training and developing staff and provides opportunities to have a positive impact on the work you do.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Requires acceptable CORI results according to Bridgewell policy. Bridgewell is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Salary: $21.23 - $21.83 per hour