Phlebotomy & Lab Courier — Fast-Paced Patient Care

• Perform venipuncture and capillary punctures on adult and pediatric patients
• Process specimens and route them to the appropriate laboratory for analysis
• Perform clerical duties associated with the Lahey Health EPIC EHR
• Perform laboratory waived testing and quality control
• Document refrigerator and room temperatures daily
• Drive as needed to complete courier services
• Centrifuge blood and prepare specimens for courier pickup and laboratory testing
• Perform dipstick urinalysis, urine pregnancy testing, and rapid strep testing
• Collect urine and throat culture specimens and prepare them for laboratory submission
• Perform and document daily, weekly, and monthly quality control of laboratory testing
• Perform electrocardiograms, spirometry, vision and hearing testing, and glucose monitoring as site-specific duties
• Perform laboratory housekeeping, handle hazardous waste, and maintain laboratory inventory
• Act as preceptor for new phlebotomy staff
• Maintain departmental policies, procedures, quality assurance, safety, environmental, and infection control standards
• Verify outpatient patient identification and adhere to specimen labeling policies
• Prepare packing lists for specimen transport to Burlington/Peabody and ensure specimens are appropriately processed
• Participate in quality improvement activities and mandatory education
• Perform other duties as needed or directed

• High school graduate or equivalent
• 1+ years of phlebotomy experience and demonstrated proficiency in the phlebotomy field
• Organized, accurate and detail oriented
• Good interpersonal skills to effectively interact with patients and providers
• Ability to work in a fast-paced, high volume environment
• Completion of phlebotomy certification program with externship is preferred but not required
• Additional certification by American Society of Clinical Pathologists (ASCP) Board of Registry is preferred but not required
• Must be able to perform venipunctures on a minimum of 6 outpatients/hr.
• Must achieve and maintain BLS certification through American Heart Association within one year

Demonstrates proficiency in phlebotomy techniques, including venipuncture and specimen processing, while adhering to quality control and safety standards. Capable of effectively interacting with patients and maintaining accurate documentation in a fast-paced environment.