Personal Lines Account Manager

## Personal Lines Account Manager Apply locations:
US - MA - Beverly time type:
Full time posted on:
Posted 30+ Days Agojob requisition :
JR1311
** The Cross Family of Agencies welcomes you. We need your talent and expertise.
**** Personal Lines Account Manager
**** Account Managers
** are primarily responsible for servicing personal lines insurance policies (new and renewal) while creating and maintaining strong relationships with customers, underwriters, and other professionals.

Duties of an
** Account Manager
** include
** but are not limited to**:
* Maintain a Property & Casualty license along with keeping up with Continuing Education.
* Understanding and following the Cross Basic Procedure Manual.
* Understanding and following the Personal Lines Workflow Manual.
* Only using approved Action Codes in Applied-Epic.
* Following up and completing open suspense’s daily.
* Servicing and selling personal insurance products to prospective and existing clients.
* Establish & maintain good working relationships with company personnel (underwriters, marketing representatives, companies service center, and claims representatives).
* Providing quality customer service to existing and prospective clients.
* Proactively retaining accounts when applicable.
* Staying up to date on new insurance products and market/industry trends.
* The ability to understand and analyze insurance coverage and policy forms.
* Strong written, oral and phone communication skills
* Organize, set, and maintain priorities
* Working knowledge and/or experience with Applied, Microsoft Office (Word, Outlook, Teams), and PL Rater.
* Collecting payment information, uploading payments to various company websites, and recording activity notes in Applied.
* Meeting annual sales goal.
* Service an average size book of business.
* Perform other duties as assigned.

Compensation:
The base salary range for this role is *$50,000.00–$60,000.00
* annually.  Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.