Seasonal Visitor Services Supervisor

Who We Are

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is Massachusetts’ premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do.

We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non‑profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website,(Use the "Apply for this Job" box below)..

Salary/Hourly Rate: $20-22/hour

Hours per week: 24

Job Classification:
Non‑exempt, Limited Term, Part‑Time

Job Type: Onsite

Duration:
April through September 2026

Location:

North Andover, MA;
Beverly, MA

Do you love history and museums? Do you have a passion to bring history to life for the public? Are you looking to build your skillset and grow professionally? If so, being the Visitor Services Supervisor for three premier historic house museums / public gardens on the North Shore could be the perfect career opportunity.

As Visitor Services Supervisor you will help oversee a team of fifteen seasonal employees working in visitor services, retail, and interpretation at two properties:
Stevens‑Coolidge House & Gardens and Long Hill (see descriptions below). Some duties may take place at a third property, Moraine Farm, in Beverly. This limited‑term, part‑time position requires a commitment of three full days for a total of 24 hours per week. The work schedule must include one weekend day.

• Oversee and assist visitor services associates at welcome centers, gatehouses, and giftshops
• Open and close giftshops
• Open, operate, and close point‑of‑sale (POS) systems, including handling money
• Assist with the merchandising of both stores as needed
• Stock rack cards, flyers, and promotional material throughout properties
• Maintain the tidiness of the gatehouses, welcome centers, giftshops, and restroom facilities

• Create the monthly work schedule for seasonal staff
• Oversee and evaluate interpreters
• Lead house and garden tours when needed
• Open and close houses
• Conduct and manage group tours
• Respond to group tour inquiries
• Lead group tours of properties
• Create outreach strategies

• Historical research into the architecture, gardens, or family members associated with the properties. This information could be used to create interpretive pages on our property websites, spotlight talks, or special programs.
• Researching interpretation strategies and techniques.
• Creating a website development plan to make the site more informative and user friendly.

• Assist with weddings and private events, public programs, and special projects.
• Other duties as assigned.

Stevens‑Coolidge House & Garden:
Purchased by James Stevens in 1729, Ashdale Farm (now known as the Stevens‑Coolidge House & Garden) remained in the family for six generations, ultimately becoming the property of Helen Granger Stevens and her husband John Gardner Coolidge in 1909. Over the course of its 300‑year history the house was transformed from a simple Colonial farmhouse into a Victorian Italianate gentleman’s farm and finally a Colonial‑Revival country house with beautiful gardens.

Long Hill:
Long Hill is a 114‑acre hill‑top property purchased by Ellery and Mable Sedgwick in 1916. Ellery Sedgwick was the publisher and editor of the literary magazine The Atlantic Monthly. Mable Cabot Sedgwick transformed the property into a spectacular botanical landscape, filled with perennials, terraces, pagodas, and fountains. In the 1920s the Sedgwicks built a Federal‑revolution the hill, incorporating elements from an 1802 Charleston, South Carolina, mansion and…