Environmental Services Director; Maintenance

Company Culture and Values

At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

The Environmental Services (Maintenance) Director will report to the Executive Director. The Maintenance Director position is an exempt, salaried position.

Salary Range: $80,000 - $85,000 Yearly

The Maintenance Director / Environmental Services Director will plan, organize, and direct the overall operation of the department, including its maintenance, repair, and housekeeping programs and activities. This role ensures the efficiency, safety, and regulatory compliance requirements of the assigned community.

• Supports the mission, values, and vision of Monarch Communities
• Knowledgeable of resident rights and ensures an atmosphere which allows for the privacy, dignity, and well-being of all residents in a safe, secure environment.
• Supports, cooperates with, and implements specific procedures and programs for:
  • Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security.
  • Confidentiality of all data, including resident, employee, and operations data.
  • Quality assurance and compliance with all regulatory requirements.
• Supports and participates in common teamwork.
  • Cooperates and works together with all co-workers.
  • Plans and completes job duties with minimal supervisory direction, including appropriate judgement.
  • Uses tactful, appropriate communications in sensitive and emotional situations.
  • Follows up as appropriate with supervisor, co-workers, or residents regarding reported complaints, problems, and concerns.
  • Promotes positive public relations with residents, family members, and guests.
  • Completes requirements for in-service training, acceptable attendance, uniform and dress codes, including personal hygiene, and other work duties as assigned.

• Assumes the responsibility and accountability of directing the Environmental Services, Maintenance, and Housekeeping departments.
• Plan, develop, organize, evaluate, implement, direct, and supervise the Environmental Services, Maintenance, and Housekeeping departments, including all programs, services, and activities.
• Develops and maintains departmental written policies and procedures.
• Coordinates services with other departments including Wellness, Marketing, Food Service, and other internal departments.
• Reviews and monitors community expenditures monthly to ensure compliance with community’s monthly budget.
• Assists in recruitment, retention, selection, and evaluation of department personnel.
• Develops department and personnel schedules, including work hours, work assignments, and cleaning schedules.
• Determines department staffing requirements necessary to meet departments needs.
• Ensures compliance with all Federal, State, and Local regulations, as well as community policies and procedures.
• Maintains required logs, inspections, and requirements per state and federal regulations. (e.g. water temperature logs, monthly fire extinguisher checks, all building and life safety required inspections, and so forth)
• Ensures required community permits, licenses, and certificates remain current.
• Develops, implements, and monitors life safety policies and procedures to ensure full compliance with regulatory standards, including building codes and fire safety.
• Develops and maintains preventative maintenance programs.
• Maintains operations within departmental system software (e.g. Yardi, DSSI, TELS, etc.)
• Secures and assists with vendors and contracts for all departmental systems and operations, including but not limited to fire alarm, fire sprinkler, fire extinguishers, elevators, HVAC, mechanical, plumbing, generator, kitchen hoods, snow removal, landscaping, trash removal, etc.
• Maintains all access control systems, door hardware, and keying systems.
• Performs general maintenance work and hands‑on maintenance duties as required (snow removal, painting,…