Bath Showroom Sales Associate

Position Overview

The Sink & Spout Showroom Sales Associate is responsible for exceeding our customers’ expectations with superior customer service, product and industry knowledge. This full‑time position offers a salary plus commission, with hours that may include evenings and weekends.

• Greet visitors by phone and in person in a friendly, professional manner.
• Achieve sales success by meeting with and selling to Sink & Spout customers: plumbing contractors, general contractors, builders & remodelers, designers, architects, homeowners.
• Be aggressively mindful of all specified sales and gross profit goals and the products that can best help achieve them.
• Demonstrate proficiency in CSD, the company’s order entry and inventory system.
• Promptly prepare and distribute quotes to all involved in a project.
• Prepare and maintain Specbooks for customers.
• Follow up on all quotes in a timely manner until a sales order is closed or rejected.
• Work collaboratively with the contractor/builder/etc. to help ensure the project runs smoothly and on time.
• Proactively keep the customer apprised of the status of their order.
• Continue to build a network of repeat customers, particularly within the trades.
• Maintain accurate pricing on all displays.
• Work with the Showroom Director to ensure all product displays are in good condition and up to date.
• Continue to develop knowledge and expertise on all the products and lines displayed in the store as well as industry trends.
• Participate in meetings, marketing events and training events, both live and virtual, offered by the company and/or product vendors.
• Help develop and implement in‑store promotions and events in collaboration with the Showroom Director and the Marketing team.
• Keep the store environment (including desk area) and product literature clean, neat and attractive.
• Monitor exterior storefront to ensure it is neat and tidy.
• Perform all duties in a consistently safe manner, and adhere to all company safety policies.
• Perform other duties as assigned.
• Maintain a professional appearance.

• Knowledge of the kitchen and bath or lighting industry and/or a strong desire to learn.
• Strong solutions‑based selling and closing techniques.
• Comfortable cold calling and pursuing new customers to achieve sales goals.
• Knowledge of common computer applications and internet search techniques.
• Strong communication (written and verbal) and interpersonal skills.
• Excellent organizational and time management skills; ability to prioritize.
• Good problem‑solving and conflict resolution skills.

• High school diploma or general education degree (GED).
• One to three months related experience and/or training; or equivalent combination of education and experience.
• Demonstrated proficiency as a Showroom Sales Associate.

As a full‑time team member, you will have access to health benefits for yourself and your family, wellness discounts, team member assistance programs, team member discounts, 401(k) with a company match, financial protection (HSA, FSA, life insurance, etc.), earned paid time off totaling 15 days per year and paid company holidays. Community involvement opportunities such as TGG Cares are also available.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.