Program Coordinator Food Hub

Overview

The New Entry Food Hub is a project of New Entry Sustainable Farming Project, a beginning farmer-training program. The Food Hub is an extension of our educational programming for new farmers and is a practical training platform and curricula to educate producers on all aspects of business development, food safety and commercial direct market and wholesale readiness. The Food Hub embodies a unique relationship between beginning farmer producers and consumers, which benefits consumers, small-scale limited-resource farmers, local communities, and the environment.

The Food Hub Program Coordinator supports the development and day-to-day coordination of New Entry's Food Hub initiatives that expand access to locally sourced food across the Greater Boston area. This is a hands‑on, in‑person role overseeing the CSA (Community Supported Agriculture) and Farm to School programs and supporting Food Hub operations.

The coordinator is actively involved in operations and logistics, including produce packing, marketing, sales, deliveries, customer service, record keeping, and food safety management. They oversee the onboarding, training, coordination, and support of Food Hub volunteers and interns. They strengthen program reach by creating and sharing resources with customers and partners and by conducting community outreach and Farm to School programming to increase engagement.

In addition, the coordinator supports evaluation of program effectiveness through survey administration and data analysis to inform continuous improvement. This role blends operational logistics, supervisory skills, community outreach, customer service, and program evaluation responsibilities to support the long‑term success of the Food Hub.

• CSA Farm Share and Volunteer Coordination Manage Food Hub CSA programs by coordinating warehouse logistics, share packing, and distribution to clients and partners. Support site hosts, customer service requests, and oversee on‑farm pickup logistics (including coordination of Pick‑Your‑Own and ancillary on‑farm sales). Onboard, train and supervise volunteers and interns assigned to support CSA packing and Food Hub operations.
• Food Hub Logistics and Warehouse Support Provide Food Hub logistics coordination in the warehouse. Engage in packing, selling, driving, and sanitation for all Food Hub programs. Support the improvement and implementation of Standard Operating Procedures (SOPs) and logs. Maintain records in accordance with food safety standards to comply with third‑party audit requirements. Track and evaluate key metrics to assess the impact and effectiveness of Food Hub programs.
  
  Support evaluation planning, survey administration, and reporting. Support training and technical assistance for beginning farmers to access wholesale markets. Support farmers in completing certifications and required food safety compliance documents.
• Food Hub Promotion and Farm to School Programming Provide Food Hub logistics coordination in the warehouse. Engage in packing, selling, driving, and sanitation for all Food Hub programs. Support the improvement and implementation of Standard Operating Procedures (SOPs) and logs. Maintain records in accordance with food safety standards to comply with third‑party audit requirements. Track and evaluate key metrics to assess the impact and effectiveness of Food Hub programs.
  
  Support evaluation planning, survey administration, and reporting. Support training and technical assistance for beginning farmers to access wholesale markets. Support farmers in completing certifications and required food safety compliance documents.

Knowledge and experience typically acquired by:

• Associate’s Degree in related…