Academic Assessment Technician

Position Title

Academic Assessment Technician

Professional Staff

Full Time, 12 months

Biddeford, ME

The Academic Assessment Technician coordinates, carries out, supports, and executes a variety of functions associated with assessment, examinations, and grade reporting.

UNE is Maine's largest private university, with two beautiful coastal campuses in Maine, a one‑of‑a‑kind study‑abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands‑on learning, empowering students to positively impact a world full of challenges. We are the state's top provider of health professionals and home to Maine's only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.

• Multiple health and dental plan options, plus vision coverage.
• Up to 8% retirement plan match.
• Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
• Educational benefits
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  • UNE tuition waiver for employees, spouses, and domestic partners

• Plan, coordinate, and carry out all daily activities/operations related to assigned administrative functions.
• Enroll all students in Exam Soft and/or other assessment software programs.
• Work with course directors, faculty, and academic coordinators to collect assessment questions and other materials.
• Import questions into Exam Soft, or other assessment software banks.
• Create, organize, and modify a variety of assessment taking materials, dependent on the course needs.
• Correspond with course directors, faculty, and academic coordinators to obtain assessment content, and make all necessary adjustments to exams in a timely manner.
• Under the direction of course directors, faculty and academic coordinators adjust and edit assessment materials.
• Post assessment materials on the appropriate portals for student access.
• Provide instruction and guidance to students on accessing, completing, and submitting completed assessment materials.
• Monitor student success and compliance with accessing and submitting online assessment materials.
• Help with preparing each classroom environment to be conducive for taking and completing the assessment.
• Follow all policies and procedures for creating, compiling, posting, and distributing assessment reports and results.
• Assist the academic coordinators in scheduling make‑up and retest assessments.
• Manage the appointment schedule for students requesting post‑assessment review time.
• Organize, maintain, and secure all assessment information for record‑keeping systems.
• Offer technical Exam Soft or other assessment software training and support to faculty and students.
• Maintain relationships with software representatives for regular portal troubleshooting.
• Work with IT Manager and software personnel to address urgent technical issues that arise.
• Collect and maintain results from all assessments both online and offline, (ex. essays, short answers, quizzes etc.).
• Create various reports seeking at the request of course directors, faculty, academic coordinators or associate deans.
• Assist the course directors and academic coordinators post grades online for students.
• Correspond regularly with Office for Students and Disability Services about students and upcoming exams.
• Ensure adherence to Office for Students and Disability Services regarding policies and practices.
• Perform other duties as may be necessary.

• Associate or Bachelor's degree in an appropriate discipline, plus two years of computer, or office administrative experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
• Strong knowledge of software solutions and computer based operations (use of sophisticated assessment software, spreadsheets, word processing, exam databases, Exam Soft, Blackboard, and Microsoft programs (i.e. Excel, Word, and PowerPoint)).
• Experienced typing skills along with…