Table Games Dealer​/DR Floor Supervisor

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Requisition #: 4297

Location:

Oxford, ME, US, 04270

Property:
Oxford Casino
· Hotel & Sports book

Oxford Casino Hotel, located in Oxford, Maine, is indeed part of Churchill Downs Incorporated and has seen significant growth since it opened in 2012. The casino boasts a variety of gaming options for our visitors, including 23 table games and over 900 of the latest and most popular slot machines. The property also features 2 restaurants, the Ox Pub, and the Oxford Express, and a 107-room hotel which includes 6 well-appointed suites.

The core values of the casino—safety, cleanliness, compliance, and friendliness—reflect the commitment to creating a positive experience for our team members and guests. With these guiding principles, Oxford Casino Hotel aims to continue learning, growing, and improving. It is our hope that you will become the newest member of our team.

Deal required card games and provide outstanding customer service. Deal games in accordance to all approved Internal Controls and Gaming Regulations.

The incumbent in this position is responsible for supervising, monitoring, and controlling an assigned pit section consisting of one or more games to assure the delivery of customer service according corporate and property-specific standards, while maintaining the integrity of the games.

• Demonstrate a proficiency for dealing required table games to company standards.
• Conduct dealer duties in compliance with Systems of Internal Controls, Minimum Internal Control Standards and Standard Operating Procedures.
• Control the pace of the games, pay winning bets and collect losing bets in accordance with house rules, and handle cash transactions.
• Deliver outstanding guest service at all times.
• Assume overall responsibility and be able to answer specific questions regarding gaming service activities for a designated area or pit. Safeguards company assets, directs dealers on designated games.
• Oversees and reports any unusual occurrences to the Shift Manager.
• Maintain constant awareness of activities of all games in assigned locations in order to observe and act appropriately in the event of any suspicious or irregular activity.
• Maintain awareness of how each game stands with respect to player limits, special customers, gains/losses, and dealer performance.
• Control and direct games in progress by monitoring and providing assistance and dealer correction.
• Is required to change gaming supplies (i.e. cards and dice) when needed.

• Ensures that all dealers assigned to their section are in compliance with all Table Games Department policies and procedures.
• Oversee and assure high standards of customer courtesy on each game and works closely with casino staff members in this regard.
• Performs other duties as assigned. Responsible for the integrity of daily operations and cleanliness of the casino floor.
• Maintains proper table bank through fills and credits.
• Performs assigned Table Games Department activities in accordance with procedures and in compliance with Systems of Internal Controls and Minimum Internal Control Standards.
• Learn additional games as required by management.

• Must have comprehensive knowledge of all required table games and be certified by Table Games management before being scheduled to work. Initial training will be provided.
• Demonstrate proficiencies in the handling of cards, cheques, and money, as well as counting and payoff accuracy. Basic math skills are essential.
• Must have the ability to utilize arms and hands equally, allowing them to deal all games accurately and proficiently, meeting Oxford’s standards.
• Must have the ability to freely “walk the game” to effectively protect company assets.
• Must be able to bend and reach for extended periods of time.
• Must be at least 21 years of age.
• MUST HAVE PREVIOUS DEALING EXPERIENCE.
• All dealers must pass audition and deal Spanish 21 by day 45 and Mini Bac by day 80.
• All full time dealers must deal all core games

• Must have comprehensive…