Student Financial Services Specialist

The Student Financial Services Specialist provides a variety of technical and administrative assistance to the Director of Financial Aid in the allocation and administration of student financial aid.

• Multiple health and dental plan options, plus vision coverage.
• Up to 8% retirement plan match.
• Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
• Educational benefits
  • UNE tuition waiver for employees, spouses, and domestic partners
• Inform and advise students and parents, both in person and on the phone, regarding:
  • available aid programs;
  • eligibility criteria;
  • application and award processes;
  • debt history;
  • loan obligations, etc.

• Assist in completing and processing applications.
• Compile all required forms and other documentation needed to accompany applications prior to Director’s review and award decision.
• Prepare loan applications for electronic or manual processing.
• Prepare notices of student separations for lending institutions.
• Perform various liaison functions with lending agencies in investigating loan application problems, tracking application status, and so forth.
• Maintain a variety of general and specialized financial aid files and other manual records.
• Perform a variety of data entry and information retrieval tasks using computerized financial aid information systems.
• Compile information from computerized and manual records for various internal and external reports on financial aid activities and programs.
• Confer regularly with supervisor, financial aid staff, business office staff, and various other University personnel to coordinate activities, exchange information, investigate and resolve problems, and so forth.
• Assist the Director with special projects and other regular financial aid functions as assigned.
• Maintain a good working knowledge of relevant federal regulations, laws and standards pertaining to student financial aid.
• Perform other related duties as necessary.

• Associate’s Degree plus two years of relevant experience, or a combination of education and experience from which comparable knowledge and skills have been acquired.
• Good typing, filing and other general office skills.
• Good reading, writing and math skills.
• Basic advising skills.
• Some relevant experience in maintaining a moderately complex manual and computerized information system.
• Ability to understand and explain to others technical regulations governing student financial assistance programs.
• Ability to deal effectively with students, parents and other University personnel, frequently regarding sensitive and confidential financial matters.

Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran.

Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.