Assistant Director of Graduate & Professional Financial Aid

Description

The Assistant Director of Graduate & Professional Financial Aid manages the administration and awarding of financial aid programs for the College of Osteopathic Medicine (COM). This role oversees all aspects of the financial aid process, including eligibility determination, budget development, verification, Satisfactory Academic Progress (SAP), and Return to Title IV (R2T4), across funding sources such as institutional aid, private scholarships, federal Title IV programs, state grants, and loan programs.

The Assistant Director also serves as a key resource for COM students, providing guidance and support throughout the financial aid process.

Position Type:
Professional Staff
Faculty Track: (blank)
Employment Status:
Full Time
Months: 12
Campus:
Both ME Campuses

• Perform the packaging of individual financial aid awards for COM, including reviewing applications, determining eligibility, verifying data accuracy, calculating need, and authorizing disbursement of funds. Monitor and adjust awards as necessary to ensure compliance with regulations such as R2T4, SAP, verification, and SAR C-codes.
• Interpret and help develop policies regarding special circumstances, including appeals for additional aid from graduate and professional students. Annually develop Cost of Attendance (COA) standards based on regional cost analysis and actual University expenses.
• Stay current on all relevant government regulations governing financial aid and incorporate updates into University policies, procedures, and guidelines.
• Serve as a liaison with COM to ensure Financial Aid functions meet the needs of the college and its students. Represent Financial Aid in internal and external meetings or organizations as appropriate.
• Present financial aid information to student groups as required.
• Coordinate and support COM at various recruitment and service events, such as orientations, loan default prevention programs (entrance/exit interviews), and the Osteoblast program.
• Prepare a variety of administrative and management reports as needed to assess market position, student experience, and financial wellness.
• Perform other related duties as assigned.

Bachelor's degree and three to five years of experience in student financial aid administration, or an equivalent combination of education and experience providing comparable knowledge and skills.

• Experience administering R2T4, SAP, verification, SAR C‑codes, and exercising professional judgment for graduate and professional students.
• Proven ability to independently package, award, monitor, and adjust financial aid in compliance with federal, state, and institutional regulations.
• Comprehensive working knowledge of federal, state, and institutional financial aid policies and regulations, with experience implementing regulatory changes.
• Experience developing and maintaining Cost of Attendance (COA) budgets using institutional and regional cost data.
• Demonstrated experience providing individual and group financial aid counseling, including delivering presentations to students and stakeholders.
• Strong analytical, documentation, and reporting skills, including preparing administrative and compliance reports suitable for audit and accreditation review.
• Excellent communication skills to effectively counsel students and address student concerns.
• Direct experience with federal Title IV programs preferred.
• Knowledge of SCT Banner preferred.
• Ability to travel between campuses as needed.

• Multiple health and dental plan options, plus vision coverage.
• Up to 8% retirement plan match.
• Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
• Educational benefits:
  • UNE tuition waiver for employees, spouses, and domestic partners.
  • UNE tuition waiver for dependents of employees with 1 year of full-time service.
  • 50% tuition reduction if less than 1 year of full-time service.

Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran.

Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.