Member Service Representative I

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Imagine a role where your first job in finance becomes your next step, not your last stop.

You like helping people. Youre good with details. And youre ready for more than just a job. As a Member Service Representative at Atlantic Federal Credit Union, youll be the friendly face (and voice) people count on, while you quietly build a real career in financial services.

• A clear career path:
  This is a launchpad into banking and financial services, with room to grow into leadership, lending, or other specialized roles.
• Paid training & real skills:
  Youll learn banking, digital tools, and problem-solving skills that make you marketable anywhere.
• Work that matters:
  Were a credit union, so youre helping people feel more confident about their money.
• Supportive team:
  Youll have leaders and coworkers who coach, encourage, and invest in your success.

• Greet members and handle their everyday transactions, accurately and confidently.
• Listen, ask questions, and connect members with the right accounts, loans, or digital tools.
• Keep things running smoothly by balancing your cash drawer and following security and compliance standards.
• Pitch in with daily branch operations like opening/closing and audit support.
• Answer vital banking questions and deepen every relationship.

• 11 paid holidays
• PTO
• Full medical and dental
• Robust employee assistance programs
• Generous 401(k)
• Stakeholders Financial Reward Program
• Comprehensive insurance
• Advancement opportunities
• Clothing allowance
• Competitive pay

If you genuinely enjoy talking with people, starting conversations, and making others feel at ease, this is a place where that gift isnt just welcomed, its where you can truly excel. Curious and drawn to the idea of growing with a place, not just working at one? Atlantic could be your next move.

• 13 years experience working with people.
• Comfort in a fast-paced environment and a knack for solving problems.
• Strong attention to detail and a commitment to getting it right.
• Flexibility to travel to nearby branches as needed.
• A high school diploma or equivalent.

Atlantic is an Equal Opportunity Employer.