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SaaS Product Support Engineer; Microsoft 365 & NetSuite
Job in
Biddeford, York County, Maine, 04005, USA
Listed on 2026-06-04
Listing for:
Appficiency Inc.
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
Technical Support -
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
Appficiency Inc. is looking for a Product Support Engineer to provide customer support for NS products & Microsoft 365. The role involves resolving customer issues, gathering feedback, and maintaining ticket records. Ideal candidates should have over 3 years in technical support, strong communication skills, and familiarity with Microsoft 365 and Net Suite. This position is essential for ensuring customer satisfaction and product improvement, making it a key role in the customer success team.
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