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Technical Program Manager EU

Job in Biddeford, York County, Maine, 04005, USA
Listing for: Bidgely
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    Technical Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Technical Program Manager Turn complex implementations into successful customer outcomes

This isn’t a role where you simply track timelines or coordinate meetings.

At Bidgely, Technical Program Managers sit at the intersection of customer success, engineering, product, and delivery. When a utility asks, “How will this actually work for us?” You’re the person who turns complexity into a clear, executable plan and delivers it.

You’ll own the successful implementation of Bidgely’s platform for utilities across Europe and the Middle East, guiding customers from onboarding through launch while working directly with engineering teams on integrations, architecture, and delivery.

If you enjoy turning complex technical deployments into real-world outcomes for customers, this role will feel energizing.

Why This Role Exists

Utilities around the world are rapidly modernizing their infrastructure as EV adoption, distributed solar, batteries, and smart devices reshape the grid.

Bidgely helps utilities navigate that transformation through AI-powered energy insights and customer engagement platforms.

As demand for our platform grows internationally, we need experienced Technical Program Managers who can confidently guide utilities through complex implementations, aligning stakeholders, solving technical challenges, and ensuring customers see real value from the platform.

Your mission over the next 6–12 months is simple:

Deliver successful customer implementations that turn powerful technology into measurable outcomes for utilities.

How You’ll Make an Impact

You’ll own the delivery and technical implementation of Bidgely’s platform for enterprise utility customers.

In practice, that means you will:

Lead customer implementations end-to-end

Own enterprise deployments from onboarding through launch, ensuring projects stay on track and deliver measurable customer value.

Translate customer needs into technical solutions

Work directly with customer engineering teams to design integrations, define data flows, and implement scalable solutions using Bidgely’s platform.

Drive alignment across teams

Coordinate closely with product, engineering, delivery, and sales teams to move projects forward and resolve challenges quickly.

Turn complexity into clarity for customers

Serve as the primary point of contact during implementation, helping customers understand the platform and confidently move through deployment.

Identify opportunities beyond launch

Ensure customers achieve their goals post-deployment and help uncover opportunities for deeper platform adoption.

What Success Looks Like At 3 months

You’re confidently managing customer implementations, running project meetings, and collaborating with engineering teams on integration planning.

You understand Bidgely’s platform architecture and can clearly translate customer requirements into implementation plans.

At 12 months

You’ve successfully delivered multiple enterprise deployments across Europe.

Customers view you as a trusted advisor who can navigate technical complexity and keep projects moving.

Your work directly contributes to successful launches, satisfied customers, and expansion opportunities.

What Makes Someone Successful Here

Ownership.

The strongest TPMs here don’t just manage timelines. They own outcomes
.

They ask questions early, surface risks quickly, and collaborate across teams to keep complex implementations moving forward.

Strong Technical Program Managers at Bidgely:

  • Connect technical details to business outcomes
  • Stay calm when implementations get messy
  • Ask the right questions before proposing solutions
  • Communicate clearly with both engineers and executives
  • Take pride in delivering high-quality customer experiences
What You’ll Do Program Leadership & Customer Delivery
  • Own the successful delivery of enterprise customer implementations from onboarding through launch
  • Serve as the primary customer-facing lead during implementation
  • Manage project timelines, risks, dependencies, and deliverables
  • Facilitate project meetings, engineering standups, and stakeholder updates
  • Partner cross-functionally with Engineering, Product, Delivery, Sales, and Support teams
  • Contribute to contract reviews and change…
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