Associate Technical Training Analyst Job Biddeford area,Maine USA,IT/Tech

Associate Technical Training Analyst (On-site, Biddeford)

Note:

This is not an IT analyst/build role.

Professional - Nonclinical
Req #: 82657

Summary

This is a frontline training and coaching position embedded with Patient Access teams Associate Technical Analyst serves as an In Department Trainer, spending most of the time on the floor onboarding new hires, delivering small-group refreshers, and providing side-by-side coaching on Epic registration/scheduling and standard Patient Access workflows. The role supports go-live/upgrade readiness, partners with leaders on competency checks, and helps close workflow gaps through observation, feedback, and training.

Note:

This is not an IT analyst/build role. It's a people-facing training role focused on performance, consistency, and patient experience.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

Education:

Bachelor's Degree or equivalent work experience required.

License/

Certifications:

Certified in one or more application or other software certification/experience relevant to position required.

Experience:

Experience in a healthcare setting with experience in training and curriculum design preferred.

Additional Skills/Requirements

Required:

N/A

Additional Skills/Requirements Preferred: N/A

Hiring Scam Alert

Maine Health will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in . If you suspect fraudulent activity, please report it immediately to mhcareers.

Notice Regarding Maine Employer Surveillance Statue:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that Maine Health may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

Additional Information

With a career at any of the Maine Health locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

Maine Health remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact alyssa.lewis

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